Vacation Rental Software · reliability comparison
Escapia vs OwnerRez: which is more reliable? (2026)
Escapia is more reliable than OwnerRez, scoring 98.0 vs 42.1 out of 100. Over the last 90 days Escapia reported 5 incidents and OwnerRez reported 7, with effective uptime of 100% and 98.18% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Escapia | OwnerRez |
|---|---|---|
| Reliability score | 98.0 | 42.1 |
| Rank (vacation rental software platforms) | #1 | #6 |
| Uptime (90 days) | 100% | 98.18% |
| Incidents (90 days) | 5 | 7 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 1d 12h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Escapia and OwnerRez differ
- OwnerRez reported 40% more incidents than Escapia over the last 90 days (7 vs 5).
- OwnerRez had 1 partial or major outage, compared with 0 for Escapia.
- Escapia's longest outage on record lasted 1h 47m (Apr 19, 2026); OwnerRez's lasted 18h 27m (Jun 30, 2026).
90-day uptime
Escapia
OwnerRez
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Escapia incidents
- InformationalOct 1, 2026 · resolved in 1h 24m
Investigating Service Disruption
Affected: Payment Services
- InformationalSep 29, 2026 · resolved in 1h 27m
Investigating Service Disruption
Affected: Login
- InformationalSep 1, 2026 · resolved in 1h 47m
Investigating Service Disruption
Affected: Owner Portal
- InformationalAug 31, 2026 · resolved in 27m
Investigating Service Disruption
Affected: Login
- InformationalAug 9, 2026 · resolved in 21h 3m
Investigating Service Disruption
Affected: Adobe Sign
Recent OwnerRez incidents
- MaintenanceOct 28, 2026 · resolved in 1h
Planned maintenance window for Wednesday (morning hours - U.S. time)
- Partial outageOct 22, 2026 · resolved in 2h 1m
- MaintenanceOct 21, 2026 · resolved in 1h
Planned maintenance window for Wednesday (morning hours - U.S. time)
- Degraded performanceOct 15, 2026 · resolved in 17h 29m
We're currently having issues with processing Booking.com reservations
- MaintenanceOct 14, 2026 · resolved in 1h
Planned maintenance window for Wednesday (morning hours - U.S. time)
- Degraded performanceOct 12, 2026 · resolved in 3d 4h
We're currently having issues with our Booking.com content sync
Other vacation rental software platforms to consider
- Uplisting · #2 · 99.85% uptime
- Track · #3 · 99.72% uptime
- Hospitable · #4 · 99.57% uptime
- Smoobu · #5 · 99.01% uptime
See the full most reliable vacation rental software ranking →