Live status & reliability report
Track status, outages & reliability
Track is a vacation rental property management, payments and contact-center platform from TravelNet Solutions.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Track had 99.72% effective uptime across 7 status page incidents (4 partial or major outages), resolving them in 1h 40m on average.
Is Track down right now?
No, Track is up and running.
- Track's status page reports all systems operational. Checked .
- All 3 Track pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Track's reliability
- Over the past 12 months, Track published 21 incidents on its status page, 8 of them partial or major outages.
- Its longest outage on record in that time was “TrackPMS Timeouts” on Aug 5, 2026, which lasted 3h 9m.
- The part of Track most often affected was TrackPMS (Property Management System) (15 of 21 incidents).
- Track reported 7 incidents in the last 90 days, up from 4 in the 90 days before.
- Incidents most often began on a Tuesday (8 of 21, UTC).
- Track's 90-day uptime of 99.72% is above the average for vacation rental software platforms (99.39%).
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Track's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Track incident history (last 90 days)
- InformationalOct 27, 2026 · resolved in 1d 22h
Track Delays in Booking Channel Availability Updates
Affected: TrackPMS (Property Management System), Airbnb, VRBO
- InformationalOct 22, 2026 · resolved in 3h 39m
Booking.com API Authentication Outage
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, Booking Engine (Gueststream)
- InformationalOct 21, 2026 · resolved in 5h 11m
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, TrackPulse (Contact Center), TrackPayments, eCommerce Websites, Booking Engine (Gueststream) +1 more
- Major outageSep 17, 2026 · resolved in 1h 44m
WP Engine is experiencing performance issues
Affected: eCommerce Websites
- Major outageSep 16, 2026 · resolved in 30m
WP Engine is experiencing performance issues
Affected: eCommerce Websites
- Partial outageSep 1, 2026 · resolved in 1h 18m
WP Engine is experiencing performance issues & occasional timeouts.
Affected: eCommerce Websites
- Major outageAug 5, 2026 · resolved in 3h 9m
Affected: TrackPMS (Property Management System), TrackPulse (Contact Center)
Source: Track status page · last checked
Our independent monitoring
We check these public Track pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| PMS login | Up | 100% | 349 ms |
| Homepage | Up | 100% | 209 ms |
| Help center | Up | 100% | 359 ms |
How Track compares
Track status FAQ
Is Track down right now?
No, Track is up and running. Track's status page currently reports all systems operational, and all 3 of the Track pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Track?
Track has a reliability score of 79.7 out of 100, ranking #3 of 6 vacation rental software platforms. Over the last 90 days it had 99.72% effective uptime.
How often does Track have outages?
Track published 7 incidents on its status page in the last 90 days (4 partial or major outages) and 21 in the past 12 months.
How long do Track outages last?
Track resolves incidents in 1h 40m on average. Its longest outage in the past year lasted 3h 9m, on Aug 5, 2026.
Does Track have a status page?
Yes. Track's official status page is status.trackhs.com. We read it every five minutes and keep its full incident history.