Vacation Rental Software · reliability comparison
Hospitable vs Track: which is more reliable? (2026)
Track is more reliable than Hospitable, scoring 79.7 vs 62.2 out of 100. Over the last 90 days Hospitable reported 85 incidents and Track reported 7, with effective uptime of 99.57% and 99.72% respectively. Hospitable resolves incidents faster on average (29m).
Data updated Nov 1, 2026 · How we score
| Metric | Hospitable | Track |
|---|---|---|
| Reliability score | 62.2 | 79.7 |
| Rank (vacation rental software platforms) | #4 | #3 |
| Uptime (90 days) | 99.57% | 99.72% |
| Incidents (90 days) | 85 | 7 |
| Partial / major outages | 27 | 4 |
| Avg time to resolve | 29m | 1h 40m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hospitable and Track differ
- Hospitable reported 12.1× as many incidents as Track over the last 90 days (85 vs 7).
- Hospitable had 27 partial or major outages, compared with 4 for Track.
- Hospitable fixes problems faster: 29m on average, against 1h 40m for Track (3.5× quicker).
- Hospitable's longest outage on record lasted 3d (Feb 17, 2026); Track's lasted 3h 9m (Aug 5, 2026).
90-day uptime
Hospitable
Track
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hospitable incidents
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
Recent Track incidents
- InformationalOct 27, 2026 · resolved in 1d 22h
Track Delays in Booking Channel Availability Updates
Affected: TrackPMS (Property Management System), Airbnb, VRBO
- InformationalOct 22, 2026 · resolved in 3h 39m
Booking.com API Authentication Outage
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, Booking Engine (Gueststream)
- InformationalOct 21, 2026 · resolved in 5h 11m
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, TrackPulse (Contact Center), TrackPayments, eCommerce Websites, Booking Engine (Gueststream) +1 more
- Major outageSep 17, 2026 · resolved in 1h 44m
WP Engine is experiencing performance issuesofficial update ↗
Affected: eCommerce Websites
- Major outageSep 16, 2026 · resolved in 30m
WP Engine is experiencing performance issuesofficial update ↗
Affected: eCommerce Websites
- Partial outageSep 1, 2026 · resolved in 1h 18m
WP Engine is experiencing performance issues & occasional timeouts.
Affected: eCommerce Websites
Other vacation rental software platforms to consider
- Escapia · #1 · 100% uptime
- Uplisting · #2 · 99.85% uptime
- Smoobu · #5 · 99.01% uptime
- OwnerRez · #6 · 98.18% uptime
See the full most reliable vacation rental software ranking →