Event Ticketing Platforms · reliability comparison
Eventbrite vs Ticket Tailor: which is more reliable? (2026)
Ticket Tailor is more reliable than Eventbrite, scoring 81.1 vs 54.4 out of 100. Over the last 90 days Eventbrite reported 7 incidents and Ticket Tailor reported 4, with effective uptime of 99.07% and 99.73% respectively. Ticket Tailor resolves incidents faster on average (2h 58m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | Eventbrite | Ticket Tailor |
|---|---|---|
| Reliability score | 54.4 | 81.1 |
| Rank (event ticketing platforms) | #10 | #8 |
| Uptime (90 days) | 99.07% | 99.73% |
| Incidents (90 days) | 7 | 4 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 16h 53m | 2h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Eventbrite and Ticket Tailor differ
- Eventbrite reported 75% more incidents than Ticket Tailor over the last 90 days (7 vs 4).
- Ticket Tailor fixes problems faster: 2h 58m on average, against 16h 53m for Eventbrite (5.7× quicker).
- Eventbrite's longest outage on record lasted 3d (Nov 18, 2025); Ticket Tailor's lasted 5h 42m (Oct 21, 2026).
90-day uptime
Eventbrite
Ticket Tailor
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Eventbrite incidents
- Degraded performanceOct 19, 2026 · resolved in 16h 32m
- Degraded performanceOct 14, 2026 · resolved in 1d 15h
- Major outageSep 23, 2026 · resolved in 1h 46m
New incident: "Apple Pay temporarily unavailable"official update ↗
- Degraded performanceSep 21, 2026 · resolved in 1d 1h
- Major outageSep 16, 2026 · resolved in 1h
- Degraded performanceSep 8, 2026 · resolved in 1d 10h
New incident: "Eventbrite service disruption and processing delays"
Recent Ticket Tailor incidents
- Major outageOct 21, 2026 · resolved in 5h 42m
Unplanned temporary downtime from 2pm UTC official update ↗
Affected: Dashboard, API, Check-in app, Checkout
- Partial outageOct 21, 2026 · resolved in 15m
Checkout form and Stripe errors
Affected: Dashboard, Checkout
- InformationalOct 13, 2026 · resolved in 7m
- InformationalAug 26, 2026 · resolved in 27m
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →