Veterinary Practice Management Software · reliability comparison
ezyVet vs Provet Cloud: which is more reliable? (2026)
ezyVet is more reliable than Provet Cloud, scoring 75.1 vs 59.1 out of 100. Over the last 90 days ezyVet reported 11 incidents and Provet Cloud reported 15, with effective uptime of 99.67% and 99.23% respectively. ezyVet resolves incidents faster on average (1h 46m).
Data updated Nov 2, 2026 · How we score
| Metric | ezyVet | Provet Cloud |
|---|---|---|
| Reliability score | 75.1 | 59.1 |
| Rank (veterinary practice management systems) | #7 | #10 |
| Uptime (90 days) | 99.67% | 99.23% |
| Incidents (90 days) | 11 | 15 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 1h 46m | 6h 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ezyVet and Provet Cloud differ
- Provet Cloud reported 36% more incidents than ezyVet over the last 90 days (15 vs 11).
- ezyVet had 4 partial or major outages, compared with 2 for Provet Cloud.
- ezyVet fixes problems faster: 1h 46m on average, against 6h 53m for Provet Cloud (3.9× quicker).
- ezyVet's longest outage on record lasted 7h 7m (Aug 7, 2026); Provet Cloud's lasted 1d 6h (Jan 22, 2026).
90-day uptime
ezyVet
Provet Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ezyVet incidents
- Partial outageSep 24, 2026 · resolved in 2h 28m
CUBEX Integration Issueofficial update ↗
Affected: Cubex
- Degraded performanceSep 21, 2026 · resolved in 16m
Delays in some data being updated in Vello to USW2 ezyVet sites
Affected: ezyVet Vello
- Partial outageSep 18, 2026 · resolved in 1h 1m
ezyVet - General Outage - USE1
Affected: ezyVet Software: USA and Canada Central/East
- Degraded performanceSep 3, 2026 · resolved in 2h 2m
ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
Affected: ezyVet Software: USA and Canada West
- Degraded performanceAug 26, 2026 · resolved in 20m
ezyVet Performance Issues - APSE2
Affected: ezyVet Software: Australia, ezyVet Software: New Zealand
- Degraded performanceAug 17, 2026 · resolved in 55m
ezyVet Performance Issue - USE1
Affected: ezyVet Software: USA and Canada Central/East
Recent Provet Cloud incidents
- Degraded performanceOct 26, 2026 · ongoing
Mastercard payments taken on October 24th showing as Refunded
- Degraded performanceOct 26, 2026 · resolved in 1d 22h
Delays receiving emails in the shared inbox
Affected: EU
- Degraded performanceOct 17, 2026 · resolved in 3m
Elevated errors when loading Provet
Affected: Darwin
- Degraded performanceOct 13, 2026 · resolved in 1h 20m
Cannot add medicines to consultations
Affected: Pegasus, Enterprise, US, US Enterprise, EU, Darwin
- Degraded performanceOct 10, 2026 · resolved in <1m
Elevated errors when loading Provet
Affected: Darwin
- Major outageSep 30, 2026 · resolved in 40m
500 errors on some clinics in the US regionofficial update ↗
Affected: US
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →