Subscription Billing Platforms · reliability comparison
FastSpring vs Metronome: which is more reliable? (2026)
FastSpring is more reliable than Metronome, scoring 94.0 vs 63.8 out of 100. Over the last 90 days FastSpring reported 6 incidents and Metronome reported 12, with effective uptime of 99.97% and 99.38% respectively. FastSpring resolves incidents faster on average (37m).
Data updated Nov 2, 2026 · How we score
| Metric | FastSpring | Metronome |
|---|---|---|
| Reliability score | 94.0 | 63.8 |
| Rank (subscription billing platforms) | #7 | #14 |
| Uptime (90 days) | 99.97% | 99.38% |
| Incidents (90 days) | 6 | 12 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 37m | 3h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FastSpring and Metronome differ
- Metronome reported 2× as many incidents as FastSpring over the last 90 days (12 vs 6).
- Metronome had 4 partial or major outages, compared with 1 for FastSpring.
- FastSpring fixes problems faster: 37m on average, against 3h 54m for Metronome (6.4× quicker).
- FastSpring's longest outage on record lasted 41m (Sep 16, 2026); Metronome's lasted 12h 6m (Sep 28, 2026).
90-day uptime
FastSpring
Metronome
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FastSpring incidents
- Degraded performanceOct 29, 2026 · resolved in 20m
Affected: FastSpring System
- InformationalOct 20, 2026 · resolved in 33m
Data API – Intermittent Report Job Failures
Affected: FastSpring System
- Degraded performanceOct 15, 2026 · resolved in 49m
Affected: FastSpring System
- InformationalSep 18, 2026 · resolved in 10h 55m
Scheduled Subscription Renewal Delays
Affected: FastSpring System
- InformationalSep 17, 2026 · resolved in 2h 27m
Affected: FastSpring System
- Partial outageSep 16, 2026 · resolved in 41m
Affected: FastSpring System
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →