Subscription Billing Platforms · reliability comparison
FastSpring vs Paddle: which is more reliable? (2026)
FastSpring and Paddle are effectively tied on reliability (94.0 vs 93.6). Over the last 90 days FastSpring reported 6 incidents and Paddle reported 2, with effective uptime of 99.97% and 99.96% respectively. FastSpring resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | FastSpring | Paddle |
|---|---|---|
| Reliability score | 94.0 | 93.6 |
| Rank (subscription billing platforms) | #7 | #8 |
| Uptime (90 days) | 99.97% | 99.96% |
| Incidents (90 days) | 6 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 37m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FastSpring and Paddle differ
- FastSpring reported 3× as many incidents as Paddle over the last 90 days (6 vs 2).
- FastSpring had 1 partial or major outage, compared with 0 for Paddle.
- FastSpring fixes problems faster: 37m on average, against 2h 19m for Paddle (3.8× quicker).
- FastSpring's longest outage on record lasted 41m (Sep 16, 2026); Paddle's lasted 1d 22h (Apr 28, 2026).
90-day uptime
FastSpring
Paddle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FastSpring incidents
- Degraded performanceOct 29, 2026 · resolved in 20m
Affected: FastSpring System
- InformationalOct 20, 2026 · resolved in 33m
Data API – Intermittent Report Job Failures
Affected: FastSpring System
- Degraded performanceOct 15, 2026 · resolved in 49m
Affected: FastSpring System
- InformationalSep 18, 2026 · resolved in 10h 55m
Scheduled Subscription Renewal Delays
Affected: FastSpring System
- InformationalSep 17, 2026 · resolved in 2h 27m
Affected: FastSpring System
- Partial outageSep 16, 2026 · resolved in 41m
Affected: FastSpring System
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Billing, Production - Classic, Production - Classic, Production - Billing, Production - Classic, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Production - Classic, Production - Billing, Sandbox - Billing, Sandbox - Classic, Sandbox - Billing, Production - Billing +10 more
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →