CRM Software · reliability comparison
folk vs Insightly: which is more reliable? (2026)
Insightly is more reliable than folk, scoring 98.4 vs 95.8 out of 100. Over the last 90 days folk reported 2 incidents and Insightly reported 1, with effective uptime of 99.99% and 100% respectively. Insightly resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | folk | Insightly |
|---|---|---|
| Reliability score | 95.8 | 98.4 |
| Rank (CRMs) | #3 | #1 |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 3m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where folk and Insightly differ
- folk reported 2× as many incidents as Insightly over the last 90 days (2 vs 1).
- folk had 2 partial or major outages, compared with 1 for Insightly.
90-day uptime
folk
Insightly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent folk incidents
- Partial outageSep 24, 2026 · resolved in 5m
Folk web application unavailable
Affected: Folk web application
- Partial outageAug 25, 2026 · resolved in 1m
Affected: Folk main website
Recent Insightly incidents
- Partial outageAug 26, 2026 · resolved in <1m
Elevated errors and login failures during application deploy
Other CRMs to consider
- HubSpot CRM · #2 · 100% uptime
- Close · #4 · 99.89% uptime
- monday CRM · #5 · 99.86% uptime
- Freshsales · #6 · 99.83% uptime