Accounting Software · reliability comparison

FreeAgent vs Xero: which is more reliable? (2026)

FreeAgent is more reliable than Xero, scoring 100.0 vs 48.6 out of 100. Over the last 90 days FreeAgent reported 0 incidents and Xero reported 27, with effective uptime of 100% and 98.61% respectively.

Data updated Nov 1, 2026 · How we score

FreeAgent

100.0/100

Operational

Visit FreeAgent ↗

Xero

48.6/100

Operational

Visit Xero ↗
VS
MetricFreeAgentXero
Reliability score100.048.6
Rank (accounting software tools)—#5
Uptime (90 days)100%98.61%
Incidents (90 days)027
Partial / major outages011
Avg time to resolve—5h
Outages we detected00
Transparency score100/100100/100

Where FreeAgent and Xero differ

  • FreeAgent reported no incidents in the last 90 days, while Xero reported 27.
  • Xero had 11 partial or major outages, compared with 0 for FreeAgent.
  • FreeAgent's longest outage on record lasted 24m (Mar 12, 2026); Xero's lasted 3d (May 7, 2026).

90-day uptime

FreeAgent

Aug 5, 2026 – Nov 2, 2026: no incidents
90 days ago100% average daily uptimeToday

Xero

Aug 5, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.81% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Aug 27, 2026: no incidentsAug 28, 2026: 98.45% uptime, 1 incident (Degraded performance)Aug 29, 2026: no incidentsAug 30, 2026: 94.88% uptime, 2 incidents (Partial outage)Aug 31, 2026: 96.62% uptime, 1 incident (Partial outage)Sep 1, 2026: 97.87% uptime, 1 incident (Degraded performance)Sep 2, 2026: 84.11% uptime, 1 incident (Major outage)Sep 3, 2026 – Sep 6, 2026: no incidentsSep 7, 2026: 92.30% uptime, 3 incidents (Partial outage)Sep 8, 2026: 95.54% uptime, 1 incident (Degraded performance)Sep 9, 2026 – Sep 12, 2026: no incidentsSep 13, 2026: 99.53% uptime, 1 incident (Partial outage)Sep 14, 2026: 86.41% uptime, 2 incidents (Partial outage)Sep 15, 2026: 91.03% uptime, 2 incidents (Partial outage)Sep 16, 2026: 86.68% uptime, 1 incident (Partial outage)Sep 17, 2026 – Sep 22, 2026: no incidentsSep 23, 2026: 93.29% uptime, 1 incident (Degraded performance)Sep 24, 2026: 85.00% uptime, 2 incidents (Degraded performance)Sep 25, 2026: 91.95% uptime, 1 incident (Degraded performance)Sep 26, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.55% uptime, 2 incidents (Major outage)Sep 29, 2026: 97.48% uptime, 2 incidents (Degraded performance)Sep 30, 2026: 97.74% uptime, 1 incident (Degraded performance)Oct 1, 2026: 98.51% uptime, 1 incident (Degraded performance)Oct 2, 2026: 99.68% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 8, 2026: no incidentsOct 9, 2026: 100% uptime, 1 incident (Degraded performance)Oct 10, 2026 – Oct 12, 2026: no incidentsOct 13, 2026: 100% uptime, 1 incident (Degraded performance)Oct 14, 2026: 99.12% uptime, 1 incident (Partial outage)Oct 15, 2026: 99.61% uptime, 1 incident (Degraded performance)Oct 16, 2026 – Oct 25, 2026: no incidentsOct 26, 2026: 99.46% uptime, 1 incident (Degraded performance)Oct 27, 2026: 99.03% uptime, 1 incident (Degraded performance)Oct 28, 2026: 95.77% uptime, 1 incident (Major outage)Oct 29, 2026 – Oct 31, 2026: no incidentsNov 1, 2026: 99.36% uptime (Outage detected by our probes)Nov 2, 2026: no incidents
90 days ago98.610% average daily uptimeToday

Recent FreeAgent incidents

No incidents reported by FreeAgent in the last 90 days.

Full FreeAgent reliability report →

Recent Xero incidents

Full Xero reliability report →

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