Web & Product Analytics · reliability comparison
Fullstory vs Google Analytics: which is more reliable? (2026)
Google Analytics is more reliable than Fullstory, scoring 91.0 vs 73.2 out of 100. Over the last 90 days Fullstory reported 5 incidents and Google Analytics reported 1, with effective uptime of 99.63% and 99.89% respectively. Google Analytics resolves incidents faster on average (2h 12m).
Data updated Nov 1, 2026 · How we score
| Metric | Fullstory | Google Analytics |
|---|---|---|
| Reliability score | 73.2 | 91.0 |
| Rank (analytics tools) | #7 | #3 |
| Uptime (90 days) | 99.63% | 99.89% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 5h 38m | 2h 12m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fullstory and Google Analytics differ
- Fullstory reported 5× as many incidents as Google Analytics over the last 90 days (5 vs 1).
- Fullstory had 2 partial or major outages, compared with 1 for Google Analytics.
- Google Analytics fixes problems faster: 2h 12m on average, against 5h 38m for Fullstory (2.6× quicker).
- Fullstory's longest outage on record lasted 5h 17m (Sep 1, 2026); Google Analytics's lasted 2h 12m (Sep 29, 2026).
90-day uptime
Fullstory
Google Analytics
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fullstory incidents
- Partial outageSep 23, 2026 · resolved in <1m
Failure to load assets during playback for sessions (EU1 Data Center)
- Degraded performanceSep 7, 2026 · resolved in 14h 46m
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
Affected: Fullstory Web Application, Webhooks & Alerts
- Major outageSep 1, 2026 · resolved in 5h 17m
Multiple Fullstory Services Unavailable (NA1 Data Center)
Affected: Data Capture - Web, Data Capture - Native Mobile, API, Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts +4 more
- Degraded performanceAug 18, 2026 · resolved in 2h 27m
Delays for Warehouse Customers in NA1 Data Center
Affected: Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts, Anywhere: Warehouse, Anywhere: Warehouse
- InformationalAug 7, 2026 · resolved in <1m
Recent Google Analytics incidents
- Major outageSep 29, 2026 · resolved in 2h 12m
Affected: Google Analytics
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Mixpanel · #4 · 99.84% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →