Business Phone Systems · reliability comparison
Grasshopper vs net2phone: which is more reliable? (2026)
Grasshopper is more reliable than net2phone, scoring 94.6 vs 81.1 out of 100. Over the last 90 days Grasshopper reported 1 incident and net2phone reported 1, with effective uptime of 99.96% and 99.89% respectively. Grasshopper resolves incidents faster on average (1h 31m).
Data updated Nov 1, 2026 · How we score
| Metric | Grasshopper | net2phone |
|---|---|---|
| Reliability score | 94.6 | 81.1 |
| Rank (business phone systems) | #1 | #6 |
| Uptime (90 days) | 99.96% | 99.89% |
| Incidents (90 days) | 1 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 31m | 14h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Grasshopper and net2phone differ
- Grasshopper had 1 partial or major outage, compared with 0 for net2phone.
- Grasshopper fixes problems faster: 1h 31m on average, against 14h 35m for net2phone (9.6× quicker).
- Grasshopper's longest outage on record lasted 23h 54m (Jan 22, 2026); net2phone's lasted 16m (Nov 21, 2025).
90-day uptime
Grasshopper
net2phone
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Grasshopper incidents
- Partial outageAug 15, 2026 · resolved in 1h 31m
Grasshopper - password reset and OTP emails blocked
Affected: Grasshopper
Recent net2phone incidents
- MaintenanceOct 22, 2026 · resolved in 3d 23h
Net2phone 1.0 Portal Maintenance
Affected: net2phone 1.0 Admin Portal
- Degraded performanceOct 21, 2026 · resolved in 14h 35m
net2phone 1.0 portal maintenance
Affected: net2phone 1.0 Admin Portal
Other business phone systems to consider
- JustCall · #2 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- GoTo Connect · #4 · 99.87% uptime
- Quo (formerly OpenPhone) · #5 · 99.83% uptime