Vacation Rental Software · reliability comparison
Guesty vs Smoobu: which is more reliable? (2026)
Guesty is more reliable than Smoobu, scoring 80.0 vs 59.2 out of 100. Over the last 90 days Guesty reported 0 incidents and Smoobu reported 15, with effective uptime of 100% and 99.01% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Guesty | Smoobu |
|---|---|---|
| Reliability score | 80.0 | 59.2 |
| Rank (vacation rental software platforms) | — | #5 |
| Uptime (90 days) | 100% | 99.01% |
| Incidents (90 days) | 0 | 15 |
| Partial / major outages | 0 | 4 |
| Avg time to resolve | — | 3h 26m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Guesty and Smoobu differ
- Guesty reported no incidents in the last 90 days, while Smoobu reported 15.
- Smoobu had 4 partial or major outages, compared with 0 for Guesty.
90-day uptime
Guesty
Smoobu
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Guesty incidents
No incidents reported by Guesty in the last 90 days.
Recent Smoobu incidents
- MaintenanceOct 29, 2026 · ongoing
System migration to Cloud hosting Platform
Affected: Messages, Bookings, Integrations & Add-Ons, Web Application, Booking Engine, Mobile App +1 more
- Degraded performanceOct 24, 2026 · resolved in 10m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
- Degraded performanceOct 24, 2026 · resolved in 5m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
- Partial outageOct 22, 2026 · resolved in 6h 23m
Booking.com experiencing technical issues on its sideofficial update ↗
Affected: Messages, Bookings
- Degraded performanceOct 16, 2026 · resolved in 2h 41m
Scheduled Messages Service Degradation
Affected: Messages
- Degraded performanceOct 6, 2026 · resolved in 4h 2m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
Other vacation rental software platforms to consider
- Escapia · #1 · 100% uptime
- Uplisting · #2 · 99.85% uptime
- Track · #3 · 99.72% uptime
- Hospitable · #4 · 99.57% uptime
See the full most reliable vacation rental software ranking →