Vacation Rental Software · reliability comparison
Hospitable vs OwnerRez: which is more reliable? (2026)
Hospitable is more reliable than OwnerRez, scoring 62.2 vs 42.1 out of 100. Over the last 90 days Hospitable reported 85 incidents and OwnerRez reported 7, with effective uptime of 99.57% and 98.18% respectively. Hospitable resolves incidents faster on average (29m).
Data updated Nov 1, 2026 · How we score
| Metric | Hospitable | OwnerRez |
|---|---|---|
| Reliability score | 62.2 | 42.1 |
| Rank (vacation rental software platforms) | #4 | #6 |
| Uptime (90 days) | 99.57% | 98.18% |
| Incidents (90 days) | 85 | 7 |
| Partial / major outages | 27 | 1 |
| Avg time to resolve | 29m | 1d 12h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hospitable and OwnerRez differ
- Hospitable reported 12.1× as many incidents as OwnerRez over the last 90 days (85 vs 7).
- Hospitable had 27 partial or major outages, compared with 1 for OwnerRez.
- Hospitable fixes problems faster: 29m on average, against 1d 12h for OwnerRez (76.4× quicker).
- Hospitable's longest outage on record lasted 3d (Feb 17, 2026); OwnerRez's lasted 18h 27m (Jun 30, 2026).
90-day uptime
Hospitable
OwnerRez
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hospitable incidents
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
Recent OwnerRez incidents
- MaintenanceOct 28, 2026 · resolved in 1h
Planned maintenance window for Wednesday (morning hours - U.S. time)
- Partial outageOct 22, 2026 · resolved in 2h 1m
Booking.com outages impacting listing and booking syncsofficial update ↗
- MaintenanceOct 21, 2026 · resolved in 1h
Planned maintenance window for Wednesday (morning hours - U.S. time)
- Degraded performanceOct 15, 2026 · resolved in 17h 29m
We're currently having issues with processing Booking.com reservations
- MaintenanceOct 14, 2026 · resolved in 1h
Planned maintenance window for Wednesday (morning hours - U.S. time)
- Degraded performanceOct 12, 2026 · resolved in 3d 4h
We're currently having issues with our Booking.com content sync
Other vacation rental software platforms to consider
- Escapia · #1 · 100% uptime
- Uplisting · #2 · 99.85% uptime
- Track · #3 · 99.72% uptime
- Smoobu · #5 · 99.01% uptime
See the full most reliable vacation rental software ranking →