Vacation Rental Software · reliability comparison
Hospitable vs Smoobu: which is more reliable? (2026)
Hospitable is more reliable than Smoobu, scoring 62.2 vs 59.2 out of 100. Over the last 90 days Hospitable reported 85 incidents and Smoobu reported 15, with effective uptime of 99.57% and 99.01% respectively. Hospitable resolves incidents faster on average (29m).
Data updated Nov 1, 2026 · How we score
| Metric | Hospitable | Smoobu |
|---|---|---|
| Reliability score | 62.2 | 59.2 |
| Rank (vacation rental software platforms) | #4 | #5 |
| Uptime (90 days) | 99.57% | 99.01% |
| Incidents (90 days) | 85 | 15 |
| Partial / major outages | 27 | 4 |
| Avg time to resolve | 29m | 3h 26m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hospitable and Smoobu differ
- Hospitable reported 5.7× as many incidents as Smoobu over the last 90 days (85 vs 15).
- Hospitable had 27 partial or major outages, compared with 4 for Smoobu.
- Hospitable fixes problems faster: 29m on average, against 3h 26m for Smoobu (7.1× quicker).
- Hospitable's longest outage on record lasted 3d (Feb 17, 2026); Smoobu's lasted 22h 35m (Aug 26, 2026).
90-day uptime
Hospitable
Smoobu
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hospitable incidents
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 23, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
- Degraded performanceOct 22, 2026 · resolved in <1m
Recent Smoobu incidents
- MaintenanceOct 29, 2026 · ongoing
System migration to Cloud hosting Platform
Affected: Messages, Bookings, Integrations & Add-Ons, Web Application, Booking Engine, Mobile App +1 more
- Degraded performanceOct 24, 2026 · resolved in 10m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
- Degraded performanceOct 24, 2026 · resolved in 5m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
- Partial outageOct 22, 2026 · resolved in 6h 23m
Booking.com experiencing technical issues on its side
Affected: Messages, Bookings
- Degraded performanceOct 16, 2026 · resolved in 2h 41m
Scheduled Messages Service Degradation
Affected: Messages
- Degraded performanceOct 6, 2026 · resolved in 4h 2m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
Other vacation rental software platforms to consider
- Escapia · #1 · 100% uptime
- Uplisting · #2 · 99.85% uptime
- Track · #3 · 99.72% uptime
- OwnerRez · #6 · 98.18% uptime
See the full most reliable vacation rental software ranking →