Vacation Rental Software · reliability comparison
Hostaway vs Track: which is more reliable? (2026)
Hostaway and Track are effectively tied on reliability (80.0 vs 79.7). Over the last 90 days Hostaway reported 0 incidents and Track reported 7, with effective uptime of 100% and 99.72% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Hostaway | Track |
|---|---|---|
| Reliability score | 80.0 | 79.7 |
| Rank (vacation rental software platforms) | — | #3 |
| Uptime (90 days) | 100% | 99.72% |
| Incidents (90 days) | 0 | 7 |
| Partial / major outages | 0 | 4 |
| Avg time to resolve | — | 1h 40m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Hostaway and Track differ
- Hostaway reported no incidents in the last 90 days, while Track reported 7.
- Track had 4 partial or major outages, compared with 0 for Hostaway.
90-day uptime
Hostaway
Track
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hostaway incidents
No incidents reported by Hostaway in the last 90 days.
Recent Track incidents
- InformationalOct 27, 2026 · resolved in 1d 22h
Track Delays in Booking Channel Availability Updates
Affected: TrackPMS (Property Management System), Airbnb, VRBO
- InformationalOct 22, 2026 · resolved in 3h 39m
Booking.com API Authentication Outage
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, Booking Engine (Gueststream)
- InformationalOct 21, 2026 · resolved in 5h 11m
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, TrackPulse (Contact Center), TrackPayments, eCommerce Websites, Booking Engine (Gueststream) +1 more
- Major outageSep 17, 2026 · resolved in 1h 44m
WP Engine is experiencing performance issues
Affected: eCommerce Websites
- Major outageSep 16, 2026 · resolved in 30m
WP Engine is experiencing performance issues
Affected: eCommerce Websites
- Partial outageSep 1, 2026 · resolved in 1h 18m
WP Engine is experiencing performance issues & occasional timeouts.
Affected: eCommerce Websites
Other vacation rental software platforms to consider
- Escapia · #1 · 100% uptime
- Uplisting · #2 · 99.85% uptime
- Hospitable · #4 · 99.57% uptime
- Smoobu · #5 · 99.01% uptime
See the full most reliable vacation rental software ranking →