Restaurant Online Ordering Platforms · reliability comparison
HungerRush vs Otter: which is more reliable? (2026)
Otter is more reliable than HungerRush, scoring 85.6 vs 78.9 out of 100. Over the last 90 days HungerRush reported 3 incidents and Otter reported 4, with effective uptime of 99.71% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | HungerRush | Otter |
|---|---|---|
| Reliability score | 78.9 | 85.6 |
| Rank (online ordering platforms) | #9 | #8 |
| Uptime (90 days) | 99.71% | 100% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 3 | 2 |
| Avg time to resolve | 3h 36m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HungerRush and Otter differ
- Otter reported 33% more incidents than HungerRush over the last 90 days (4 vs 3).
- HungerRush had 3 partial or major outages, compared with 2 for Otter.
90-day uptime
HungerRush
Otter
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HungerRush incidents
- Major outageSep 18, 2026 · resolved in 1h 36m
WorldPay Outageofficial update ↗
Affected: WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS), WorldPay Core
- Partial outageSep 7, 2026 · resolved in 1h 49m
Cloudflare Connectivity Issue Affecting Payment Processing
Affected: WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS)
- Partial outageAug 20, 2026 · resolved in 7h 23m
Delivery Zone Configuration Loading Issueofficial update ↗
Affected: Google Maps
Recent Otter incidents
- Partial outageOct 28, 2026 · resolved (duration not published)
- Degraded performanceSep 18, 2026 · resolved (duration not published)
- Degraded performanceSep 16, 2026 · resolved (duration not published)
[Resolved] Latency Issues in Otter Dashboard and Order Manager
- Major outageAug 26, 2026 · resolved (duration not published)
[Resolved] [OUTAGE] - Business Manager/ Otter Dashboard not loading
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →