Restaurant POS · reliability comparison
HungerRush vs SumUp: which is more reliable? (2026)
HungerRush is more reliable than SumUp, scoring 78.9 vs 54.2 out of 100. Over the last 90 days HungerRush reported 3 incidents and SumUp reported 5, with effective uptime of 99.71% and 98.98% respectively. HungerRush resolves incidents faster on average (3h 36m).
Data updated Nov 1, 2026 · How we score
| Metric | HungerRush | SumUp |
|---|---|---|
| Reliability score | 78.9 | 54.2 |
| Rank (restaurant POS systems) | #7 | #10 |
| Uptime (90 days) | 99.71% | 98.98% |
| Incidents (90 days) | 3 | 5 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 3h 36m | 19h 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HungerRush and SumUp differ
- SumUp reported 67% more incidents than HungerRush over the last 90 days (5 vs 3).
- HungerRush had 3 partial or major outages, compared with 1 for SumUp.
- HungerRush fixes problems faster: 3h 36m on average, against 19h 59m for SumUp (5.6× quicker).
- HungerRush's longest outage on record lasted 7h 23m (Aug 20, 2026); SumUp's lasted 3h 2m (Jun 27, 2026).
90-day uptime
HungerRush
SumUp
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HungerRush incidents
- Major outageSep 18, 2026 · resolved in 1h 36m
Affected: WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS), WorldPay Core
- Partial outageSep 7, 2026 · resolved in 1h 49m
Cloudflare Connectivity Issue Affecting Payment Processing
Affected: WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS)
- Partial outageAug 20, 2026 · resolved in 7h 23m
Delivery Zone Configuration Loading Issue
Affected: Google Maps
Recent SumUp incidents
- Degraded performanceOct 29, 2026 · ongoing
- MaintenanceOct 9, 2026 · ongoing
SEPA instant payments will be delayed due to a scheduled maintenance
Affected: Business Account (EU)
- Degraded performanceSep 5, 2026 · resolved in 7h 6m
Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders
Affected: Kitchen Display System (KDS), Ordering & Floor Plan
- Degraded performanceSep 3, 2026 · resolved in 6d 2h
Touchscreen not responding on POS devices
Affected: SumUp POS, POS Pro
- Degraded performanceAug 17, 2026 · resolved in 10m
Issue with Logins and Payments Acceptance
Affected: Card Readers: Solo, Card Readers: Air & 3G, Card Readers: Top & Top NFC, Logins, Tap to Pay on Android, Solo Cloud API +7 more
- MaintenanceAug 15, 2026 · ongoing
Transactions processing delay in UK
Affected: Business Account (EU)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime