Veterinary Practice Management Software · reliability comparison
Instinct vs Provet Cloud: which is more reliable? (2026)
Instinct is more reliable than Provet Cloud, scoring 100.0 vs 59.1 out of 100. Over the last 90 days Instinct reported 0 incidents and Provet Cloud reported 15, with effective uptime of 100% and 99.23% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Instinct | Provet Cloud |
|---|---|---|
| Reliability score | 100.0 | 59.1 |
| Rank (veterinary practice management systems) | — | #10 |
| Uptime (90 days) | 100% | 99.23% |
| Incidents (90 days) | 0 | 15 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 6h 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Instinct and Provet Cloud differ
- Instinct reported no incidents in the last 90 days, while Provet Cloud reported 15.
- Provet Cloud had 2 partial or major outages, compared with 0 for Instinct.
90-day uptime
Instinct
Provet Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Instinct incidents
No incidents reported by Instinct in the last 90 days.
Recent Provet Cloud incidents
- Degraded performanceOct 26, 2026 · ongoing
Mastercard payments taken on October 24th showing as Refunded
- Degraded performanceOct 26, 2026 · resolved in 1d 22h
Delays receiving emails in the shared inbox
Affected: EU
- Degraded performanceOct 17, 2026 · resolved in 3m
Elevated errors when loading Provet
Affected: Darwin
- Degraded performanceOct 13, 2026 · resolved in 1h 20m
Cannot add medicines to consultations
Affected: Darwin, Pegasus, Enterprise, US, US Enterprise, EU
- Degraded performanceOct 10, 2026 · resolved in <1m
Elevated errors when loading Provet
Affected: Darwin
- Major outageSep 30, 2026 · resolved in 40m
500 errors on some clinics in the US regionofficial update ↗
Affected: US
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →