Subscription Billing Platforms · reliability comparison
Lago vs Recurly: which is more reliable? (2026)
Lago is more reliable than Recurly, scoring 91.3 vs 87.7 out of 100. Over the last 90 days Lago reported 9 incidents and Recurly reported 2, with effective uptime of 99.96% and 99.89% respectively. Lago resolves incidents faster on average (36m).
Data updated Nov 1, 2026 · How we score
| Metric | Lago | Recurly |
|---|---|---|
| Reliability score | 91.3 | 87.7 |
| Rank (subscription billing platforms) | #9 | #10 |
| Uptime (90 days) | 99.96% | 99.89% |
| Incidents (90 days) | 9 | 2 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 36m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lago and Recurly differ
- Lago reported 4.5× as many incidents as Recurly over the last 90 days (9 vs 2).
- Recurly had 1 partial or major outage, compared with 0 for Lago.
- Lago fixes problems faster: 36m on average, against 4h 10m for Recurly (7.0× quicker).
- Lago's longest outage on record lasted 7h (May 11, 2026); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
Lago
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lago incidents
- Degraded performanceNov 1, 2026 · resolved in 7m
Degraded performance on our API
Affected: API
- Degraded performanceOct 19, 2026 · resolved in 6m
Degraded performance on our API
Affected: API
- Degraded performanceOct 19, 2026 · resolved in 6m
Degraded performance on our API
Affected: API
- Degraded performanceOct 19, 2026 · resolved in 12m
Degraded performance on our API
Affected: API
- Degraded performanceSep 17, 2026 · resolved in 10m
Degraded performance on our API
Affected: API
- Degraded performanceSep 11, 2026 · resolved in 3h 28m
Degraded performance on our API
Affected: API
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: Reporting & Analytics, Site management & business entities, Subscriber management, Subscription management API, Subscription management webhooks, Churn management & dunning +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Subscription management API, Recurring billing & invoicing, Reporting & Analytics
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →