Social Media Management Tools · reliability comparison
Later vs Sprinklr: which is more reliable? (2026)
Later is more reliable than Sprinklr, scoring 90.1 vs 45.2 out of 100. Over the last 90 days Later reported 2 incidents and Sprinklr reported 8, with effective uptime of 99.89% and 98.32% respectively. Later resolves incidents faster on average (1h 40m).
Data updated Nov 1, 2026 · How we score
| Metric | Later | Sprinklr |
|---|---|---|
| Reliability score | 90.1 | 45.2 |
| Rank (social media management tools) | #2 | #9 |
| Uptime (90 days) | 99.89% | 98.32% |
| Incidents (90 days) | 2 | 8 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 1h 40m | 20h 16m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Later and Sprinklr differ
- Sprinklr reported 4× as many incidents as Later over the last 90 days (8 vs 2).
- Sprinklr had 3 partial or major outages, compared with 2 for Later.
- Later fixes problems faster: 1h 40m on average, against 20h 16m for Sprinklr (12.2× quicker).
- Later's longest outage on record lasted 1d (Jan 25, 2026); Sprinklr's lasted 3d (May 8, 2026).
90-day uptime
Later
Sprinklr
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Later incidents
- Major outageSep 8, 2026 · resolved in 1h 17m
Later Social cannot be accessedofficial update ↗
Affected: General Site
- Partial outageAug 13, 2026 · resolved in 2h 2m
Mavely accounts are unable to connect to Later Socialofficial update ↗
Recent Sprinklr incidents
- InformationalOct 13, 2026 · resolved in 3d 1h
Affected: EMEA (Prod3)
- Degraded performanceOct 7, 2026 · ongoing
Listening Explorer / Quick Search – Intermittent Slowness
Affected: America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5) +9 more
- Degraded performanceOct 4, 2026 · resolved in 24m
Investigating – Certificate Expiry
Affected: America (Prod2)
- Partial outageSep 28, 2026 · resolved in 19m
Email Publishing Failures in Prod 8
Affected: America (Prod8)
- Partial outageSep 15, 2026 · resolved in 17h 43m
Errors within Benchmarking dashboardsofficial update ↗
Affected: America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15) +8 more
- InformationalSep 15, 2026 · resolved in 20d 10h
Planned Infrastructure Enhancement Activity for Prod15
Affected: EMEA (Prod15)
Other social media management tools to consider
- Planable · #1 · 99.98% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
- Sprout Social · #5 · 99.68% uptime
See the full most reliable social media management tools ranking →