Outage report · Partial outage
Sprinklr outage on Sep 15, 2026
Errors within Benchmarking dashboards
What happened
Sprinklr reported a partial outage starting Sep 15, 2026, 14:25 UTC, affecting America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15), EMEA (Prod16), EMEA (Prod17) and 6 more. It was marked resolved at Sep 16, 2026, 08:08 UTC.
- The incident lasted 17h 43m from first report to resolution.
- Sprinklr had reported 2 other partial or major outages in the 90 days before it.
- 10 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Sprinklr
Hi Team, The issue affecting the Benchmarking module, including widgets, exports, and external links, has been resolved. All impacted functionality is now working as expected. We will continue to monitor the platform to ensure stability.
What our independent monitoring saw
Our independent monitoring of Sprinklr started after this incident, so this report is based on Sprinklr's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Sprinklr's overall reliability
Sprinklr has a reliability score of 45.2/100, with 98.32% effective uptime and 8 incidents over the last 90 days.
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