Event Ticketing Platforms · reliability comparison
Luma vs Purplepass: which is more reliable? (2026)
Purplepass is more reliable than Luma, scoring 95.6 vs 80.0 out of 100. Over the last 90 days Luma reported 0 incidents and Purplepass reported 2, with effective uptime of 100% and 99.99% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Luma | Purplepass |
|---|---|---|
| Reliability score | 80.0 | 95.6 |
| Rank (event ticketing platforms) | — | #5 |
| Uptime (90 days) | 100% | 99.99% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Luma and Purplepass differ
- Luma reported no incidents in the last 90 days, while Purplepass reported 2.
- Purplepass had 2 partial or major outages, compared with 0 for Luma.
90-day uptime
Luma
Purplepass
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Luma incidents
No incidents reported by Luma in the last 90 days.
Recent Purplepass incidents
- Partial outageOct 12, 2026 · resolved in 4m
(4) Support Site unavailable
Affected: (4) Support Site
- Partial outageAug 31, 2026 · resolved in 1m
(4) Support Site unavailable
Affected: (4) Support Site
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →