Marketing Automation & CDPs · reliability comparison
Adobe Marketo Engage vs Salesforce Marketing Cloud: which is more reliable? (2026)
Salesforce Marketing Cloud is more reliable than Adobe Marketo Engage, scoring 45.8 vs 33.1 out of 100. Over the last 90 days Adobe Marketo Engage reported 30 incidents and Salesforce Marketing Cloud reported 5, with effective uptime of 97.63% and 98.76% respectively. Adobe Marketo Engage resolves incidents faster on average (11h 1m).
Data updated Nov 1, 2026 · How we score
| Metric | Adobe Marketo Engage | Salesforce Marketing Cloud |
|---|---|---|
| Reliability score | 33.1 | 45.8 |
| Rank (marketing automation platforms) | #14 | #13 |
| Uptime (90 days) | 97.63% | 98.76% |
| Incidents (90 days) | 30 | 5 |
| Partial / major outages | 10 | 1 |
| Avg time to resolve | 11h 1m | 19h 46m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Adobe Marketo Engage and Salesforce Marketing Cloud differ
- Adobe Marketo Engage reported 6× as many incidents as Salesforce Marketing Cloud over the last 90 days (30 vs 5).
- Adobe Marketo Engage had 10 partial or major outages, compared with 1 for Salesforce Marketing Cloud.
- Adobe Marketo Engage fixes problems faster: 11h 1m on average, against 19h 46m for Salesforce Marketing Cloud.
- Adobe Marketo Engage's longest outage on record lasted 4h 49m (Oct 13, 2026); Salesforce Marketing Cloud's lasted 37m (Oct 20, 2026).
90-day uptime
Adobe Marketo Engage
Salesforce Marketing Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Adobe Marketo Engage incidents
- Degraded performanceOct 21, 2026 · resolved in 5h 14m
- Degraded performanceOct 21, 2026 · resolved in 2h 43m
- Partial outageOct 21, 2026 · resolved in 1h 58m
- Degraded performanceOct 15, 2026 · resolved in 7h 6m
- Partial outageOct 14, 2026 · resolved in 1h 38m
- Partial outageOct 13, 2026 · resolved in 4h 49m
A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo En…official update ↗
Recent Salesforce Marketing Cloud incidents
- Degraded performanceOct 30, 2026 · resolved in 11h 38m
Marketing Cloud Engagement Degradation (105 instances)
Affected: MarketingCloudCoreService
- Degraded performanceOct 26, 2026 · resolved in 3h 8m
Performance Degradation (259 instances)
Affected: EmailStudio
- Partial outageOct 20, 2026 · resolved in 37m
Service Disruption (26 instances)
Affected: MarketingCloudCoreService, MarketingCloudLogin
- Degraded performanceOct 3, 2026 · resolved in 1d 17h
Marketing Cloud Engagement Feature Degradation (246 instances)
Affected: AutomationStudio
- Degraded performanceOct 3, 2026 · resolved in 1d 17h
Marketing Cloud Engagement Feature Degradation (57 instances)
Affected: AutomationStudio
Other marketing automation platforms to consider
- HubSpot Marketing Hub · #1 · 100% uptime
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- RudderStack · #4 · 99.94% uptime
See the full most reliable marketing automation & customer data platforms ranking →