Live status & reliability report

Salesforce Marketing Cloud status, outages & reliability

#13 of 14 marketing automation platforms#6 of 6 iGaming CRM platformsOperational

Salesforce Marketing Cloud Engagement (formerly ExactTarget) is Salesforce's marketing automation product for email, mobile messaging and customer journeys.

Data updated Nov 1, 2026 · score recalculated

Over the last 29 days Salesforce Marketing Cloud had 98.75% effective uptime across 5 status page incidents (1 partial or major outage), resolving them in 19h 46m on average.

45.7/100Reliability scoreVisit Salesforce Marketing Cloud ↗

Is Salesforce Marketing Cloud down right now?

No, Salesforce Marketing Cloud is up and running.

  • Salesforce Marketing Cloud's status page reports all systems operational. Checked .
  • All 5 Salesforce Marketing Cloud pages we check are responding. Checked .

Official Salesforce Marketing Cloud status page ↗

Based on 29 days of data (we score the last 90 days once available).

Uptime (90d)98.75%8h 48m weighted downtime
Incidents (90d)53.0 per 30 days
Major / partial outages1
Avg time to resolve19h 46m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Oct 2, 2026: no dataOct 3, 2026: 95.14% uptime, 2 incidents (Degraded performance)Oct 4, 2026: 85.00% uptime, 2 incidents (Degraded performance)Oct 5, 2026: 93.67% uptime, 2 incidents (Degraded performance)Oct 6, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 98.71% uptime, 1 incident (Partial outage)Oct 21, 2026 – Oct 25, 2026: no incidentsOct 26, 2026: 98.04% uptime, 1 incident (Degraded performance)Oct 27, 2026 – Oct 29, 2026: no incidentsOct 30, 2026: 92.72% uptime, 1 incident (Degraded performance)Oct 31, 2026 – Nov 2, 2026: no incidents
90 days ago98.816% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Salesforce Marketing Cloud's reliability

  • Since Oct 3, 2026, the earliest date its published history covers, Salesforce Marketing Cloud published 5 incidents on its status page, 1 of them partial or major outages.
  • Its longest outage on record in that time was “Service Disruption (26 instances)” on Oct 20, 2026, which lasted 37m.
  • The part of Salesforce Marketing Cloud most often affected was MarketingCloudCoreService (2 of 5 incidents).
  • Salesforce Marketing Cloud's 90-day uptime of 98.75% is below the average for marketing automation platforms (99.51%).
  • It resolves incidents more slowly than the typical marketing automation platform: 19h 46m on average, against a median of 3h 5m.

Score breakdown

Uptime · 40% weight
31
98.756% effective uptime
Incident frequency · 20% weight
47
3.05 weighted incidents per 30 days
Time to resolve · 20% weight
19
19h 46m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

02468DecJan ’26FebMarAprMayJunJulAugSep1 partial outage incident4 degraded performance incidents5OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Salesforce Marketing Cloud's public pages, measured by our probes.

0ms315ms630msNov 1, 2026: 572msNov 2, 2026: 495msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 45.6Nov 2, 2026: 45.7Nov 1, 2026Nov 2, 2026

Salesforce Marketing Cloud incident history (last 90 days)

Source: Salesforce Marketing Cloud status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Salesforce Marketing Cloud pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Marketing Cloud loginUp 100%245 ms
Marketing Cloud appUp 100%601 ms
Product pageUp 100%721 ms
Marketing Cloud loginUp 100%222 ms
Help portalUp 100%922 ms

How Salesforce Marketing Cloud compares

Salesforce Marketing Cloud vs HubSpot Marketing Hub

98.75% vs 100% uptime

Salesforce Marketing Cloud vs Customer.io

98.75% vs 99.99% uptime

Salesforce Marketing Cloud vs Iterable

98.75% vs 99.96% uptime

Salesforce Marketing Cloud vs RudderStack

98.75% vs 99.94% uptime

Salesforce Marketing Cloud vs Hightouch

98.75% vs 99.92% uptime

Salesforce Marketing Cloud vs Optimove

98.75% vs 99.88% uptime

Most reliable Salesforce Marketing Cloud alternatives →

Salesforce Marketing Cloud status FAQ

Is Salesforce Marketing Cloud down right now?

No, Salesforce Marketing Cloud is up and running. Salesforce Marketing Cloud's status page currently reports all systems operational, and all 5 of the Salesforce Marketing Cloud pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Salesforce Marketing Cloud?

Salesforce Marketing Cloud has a reliability score of 45.7 out of 100, ranking #13 of 14 marketing automation platforms. Over the last 90 days it had 98.75% effective uptime.

How often does Salesforce Marketing Cloud have outages?

Salesforce Marketing Cloud published 5 incidents on its status page in the last 90 days (1 partial or major outage) and 5 in the past 12 months.

How long do Salesforce Marketing Cloud outages last?

Salesforce Marketing Cloud resolves incidents in 19h 46m on average. Its longest outage in the past year lasted 37m, on Oct 20, 2026.

Does Salesforce Marketing Cloud have a status page?

Yes. Salesforce Marketing Cloud's official status page is status.salesforce.com. We read it every five minutes and keep its full incident history.