Subscription Billing Platforms · reliability comparison
Maxio vs Metronome: which is more reliable? (2026)
Maxio is more reliable than Metronome, scoring 97.6 vs 63.8 out of 100. Over the last 90 days Maxio reported 1 incident and Metronome reported 12, with effective uptime of 99.99% and 99.38% respectively. Maxio resolves incidents faster on average (50m).
Data updated Nov 2, 2026 · How we score
| Metric | Maxio | Metronome |
|---|---|---|
| Reliability score | 97.6 | 63.8 |
| Rank (subscription billing platforms) | #3 | #14 |
| Uptime (90 days) | 99.99% | 99.38% |
| Incidents (90 days) | 1 | 12 |
| Partial / major outages | 0 | 4 |
| Avg time to resolve | 50m | 3h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Maxio and Metronome differ
- Metronome reported 12× as many incidents as Maxio over the last 90 days (12 vs 1).
- Metronome had 4 partial or major outages, compared with 0 for Maxio.
- Maxio fixes problems faster: 50m on average, against 3h 54m for Metronome (4.7× quicker).
- Maxio's longest outage on record lasted 5h 33m (Apr 1, 2026); Metronome's lasted 12h 6m (Sep 28, 2026).
90-day uptime
Maxio
Metronome
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Maxio incidents
- Degraded performanceSep 18, 2026 · resolved in 50m
Advanced Billing CSV Exports Delayed
Affected: Data Exports
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →