Subscription Billing Platforms · reliability comparison
Maxio vs Orb: which is more reliable? (2026)
Maxio is more reliable than Orb, scoring 97.6 vs 79.1 out of 100. Over the last 90 days Maxio reported 1 incident and Orb reported 5, with effective uptime of 99.99% and 99.81% respectively. Maxio resolves incidents faster on average (50m).
Data updated Nov 1, 2026 · How we score
| Metric | Maxio | Orb |
|---|---|---|
| Reliability score | 97.6 | 79.1 |
| Rank (subscription billing platforms) | #3 | #11 |
| Uptime (90 days) | 99.99% | 99.81% |
| Incidents (90 days) | 1 | 5 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 50m | 8h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Maxio and Orb differ
- Orb reported 5× as many incidents as Maxio over the last 90 days (5 vs 1).
- Maxio fixes problems faster: 50m on average, against 8h 52m for Orb (10.6× quicker).
- Maxio's longest outage on record lasted 5h 33m (Apr 1, 2026); Orb's lasted 3h 38m (Mar 3, 2026).
90-day uptime
Maxio
Orb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Maxio incidents
- Degraded performanceSep 18, 2026 · resolved in 50m
Advanced Billing CSV Exports Delayed
Affected: Data Exports
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →