Subscription Billing Platforms · reliability comparison
Maxio vs Paddle: which is more reliable? (2026)
Maxio is more reliable than Paddle, scoring 97.6 vs 93.6 out of 100. Over the last 90 days Maxio reported 1 incident and Paddle reported 2, with effective uptime of 99.99% and 99.96% respectively. Maxio resolves incidents faster on average (50m).
Data updated Nov 1, 2026 · How we score
| Metric | Maxio | Paddle |
|---|---|---|
| Reliability score | 97.6 | 93.6 |
| Rank (subscription billing platforms) | #3 | #8 |
| Uptime (90 days) | 99.99% | 99.96% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 50m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Maxio and Paddle differ
- Paddle reported 2× as many incidents as Maxio over the last 90 days (2 vs 1).
- Maxio fixes problems faster: 50m on average, against 2h 19m for Paddle (2.8× quicker).
- Maxio's longest outage on record lasted 5h 33m (Apr 1, 2026); Paddle's lasted 1d 22h (Apr 28, 2026).
90-day uptime
Maxio
Paddle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Maxio incidents
- Degraded performanceSep 18, 2026 · resolved in 50m
Advanced Billing CSV Exports Delayed
Affected: Data Exports
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Classic, Production - Classic, Production - Classic, Production - Billing, Production - Billing, Sandbox - Billing +10 more
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →