Subscription Billing Platforms · reliability comparison
Maxio vs Recurly: which is more reliable? (2026)
Maxio is more reliable than Recurly, scoring 97.6 vs 87.7 out of 100. Over the last 90 days Maxio reported 1 incident and Recurly reported 2, with effective uptime of 99.99% and 99.89% respectively. Maxio resolves incidents faster on average (50m).
Data updated Nov 1, 2026 · How we score
| Metric | Maxio | Recurly |
|---|---|---|
| Reliability score | 97.6 | 87.7 |
| Rank (subscription billing platforms) | #3 | #10 |
| Uptime (90 days) | 99.99% | 99.89% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 50m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Maxio and Recurly differ
- Recurly reported 2× as many incidents as Maxio over the last 90 days (2 vs 1).
- Recurly had 1 partial or major outage, compared with 0 for Maxio.
- Maxio fixes problems faster: 50m on average, against 4h 10m for Recurly (5.0× quicker).
- Maxio's longest outage on record lasted 5h 33m (Apr 1, 2026); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
Maxio
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Maxio incidents
- Degraded performanceSep 18, 2026 · resolved in 50m
Advanced Billing CSV Exports Delayed
Affected: Data Exports
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: Reporting & Analytics, Site management & business entities, Subscriber management, Subscription management API, Churn management & dunning, Hosted pages +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Subscription management API, Recurring billing & invoicing, Reporting & Analytics
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →