Business Banking · reliability comparison
Mercury vs Rho: which is more reliable? (2026)
Rho is more reliable than Mercury, scoring 95.8 vs 56.5 out of 100. Over the last 90 days Mercury reported 5 incidents and Rho reported 1, with effective uptime of 99.22% and 99.96% respectively. Rho resolves incidents faster on average (45m).
Data updated Nov 1, 2026 · How we score
| Metric | Mercury | Rho |
|---|---|---|
| Reliability score | 56.5 | 95.8 |
| Rank (business banking providers) | #4 | #3 |
| Uptime (90 days) | 99.22% | 99.96% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 19h | 45m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Mercury and Rho differ
- Mercury reported 5× as many incidents as Rho over the last 90 days (5 vs 1).
- Rho had 1 partial or major outage, compared with 0 for Mercury.
- Rho fixes problems faster: 45m on average, against 19h for Mercury (25.2× quicker).
- Mercury's longest incident on record lasted 3d (Oct 7, 2026); Rho's lasted 45m (Oct 19, 2026).
90-day uptime
Mercury
Rho
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mercury incidents
- InformationalOct 27, 2026 · resolved in <1m
- MaintenanceOct 16, 2026 · ongoing
Planned maintenance on October 18: Rescheduled
Affected: Money Movement , Integrations & API, Account Access
- Degraded performanceOct 7, 2026 · resolved in 6d 17h
Failed Investments Wire Transfers Out for Some Customers
Affected: Mercury Treasury
- Degraded performanceOct 2, 2026 · resolved in 1h 18m
Issues Revealing Card Details on Web and Mobile
Affected: Cards
- Degraded performanceSep 2, 2026 · resolved in 2h 5m
Account Actions Experiencing Delays
Affected: Check Deposits, Bill Pay & Invoicing, Integrations & API, Money Movement
- Degraded performanceSep 1, 2026 · resolved in 38m
Intermittent Inbound & Outbound Call Disruption
Affected: Support
Recent Rho incidents
- Major outageOct 19, 2026 · resolved in 45m
Card Swipes and Payments are down
Affected: Corporate Cards
Other business banking providers to consider
- Monzo Business · #1 · 100% uptime
- Tide · #2 · 100% uptime
- Airwallex · #5 · 98.43% uptime
- Brex · #6 · 97.69% uptime
See the full most reliable business banking providers ranking →