Subscription Billing Platforms · reliability comparison
Metronome vs Zuora: which is more reliable? (2026)
Zuora is more reliable than Metronome, scoring 99.6 vs 63.8 out of 100. Over the last 90 days Metronome reported 12 incidents and Zuora reported 1, with effective uptime of 99.38% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Metronome | Zuora |
|---|---|---|
| Reliability score | 63.8 | 99.6 |
| Rank (subscription billing platforms) | #14 | #2 |
| Uptime (90 days) | 99.38% | 100% |
| Incidents (90 days) | 12 | 1 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 3h 54m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Metronome and Zuora differ
- Metronome reported 12× as many incidents as Zuora over the last 90 days (12 vs 1).
- Metronome had 4 partial or major outages, compared with 0 for Zuora.
- Metronome's longest outage on record lasted 12h 6m (Sep 28, 2026); Zuora's lasted 9h 16m (May 8, 2026).
90-day uptime
Metronome
Zuora
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Recent Zuora incidents
- InformationalSep 1, 2026 · resolved in 57m
Central Sandbox Performance issue: 504 Gateway Time Out error
Affected: Central Sandbox
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →