CRM Software · reliability comparison
monday CRM vs Nutshell: which is more reliable? (2026)
monday CRM is more reliable than Nutshell, scoring 86.1 vs 79.9 out of 100. Over the last 90 days monday CRM reported 7 incidents and Nutshell reported 3, with effective uptime of 99.86% and 99.75% respectively. monday CRM resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | monday CRM | Nutshell |
|---|---|---|
| Reliability score | 86.1 | 79.9 |
| Rank (CRMs) | #7 | #9 |
| Uptime (90 days) | 99.86% | 99.75% |
| Incidents (90 days) | 7 | 3 |
| Partial / major outages | 3 | 2 |
| Avg time to resolve | 54m | 5h 13m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where monday CRM and Nutshell differ
- monday CRM reported 2.3× as many incidents as Nutshell over the last 90 days (7 vs 3).
- monday CRM had 3 partial or major outages, compared with 2 for Nutshell.
- monday CRM fixes problems faster: 54m on average, against 5h 13m for Nutshell (5.8× quicker).
- monday CRM's longest outage on record lasted 2h 57m (Jul 13, 2026); Nutshell's lasted 7h 15m (Sep 28, 2026).
90-day uptime
monday CRM
Nutshell
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent monday CRM incidents
- Partial outageOct 19, 2026 · resolved in 26m
Affected: Automations
- Degraded performanceOct 19, 2026 · resolved in 28m
Investigating issues with slow loading of the monday platform
Affected: Platform
- Degraded performanceOct 14, 2026 · resolved in 47m
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
- Partial outageSep 17, 2026 · resolved in 32m
Issues with automations and integrations
Affected: Automations, Integrations
- Degraded performanceSep 17, 2026 · resolved in 1h 55m
Partial UI functionality degradation
Affected: Search, Search, Search, Search
- Major outageSep 5, 2026 · resolved in 2h 8m
Planned Mainatance - August 5official update ↗
Affected: Platform, Platform, Platform
Recent Nutshell incidents
- Partial outageOct 21, 2026 · resolved in 3h 11m
PHP2Shell Responseofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email
- InformationalOct 20, 2026 · resolved in 6h 39m
Affected: Nutshell application
- Partial outageSep 28, 2026 · resolved in 7h 15m
Database Issueofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime