Accounting Software · reliability comparison
MYOB vs Xero: which is more reliable? (2026)
Xero is more reliable than MYOB, scoring 48.6 vs 27.4 out of 100. Over the last 90 days MYOB reported 36 incidents and Xero reported 27, with effective uptime of 94.78% and 98.61% respectively. Xero resolves incidents faster on average (5h).
Data updated Nov 2, 2026 · How we score
| Metric | MYOB | Xero |
|---|---|---|
| Reliability score | 27.4 | 48.6 |
| Rank (accounting software tools) | #8 | #5 |
| Uptime (90 days) | 94.78% | 98.61% |
| Incidents (90 days) | 36 | 27 |
| Partial / major outages | 2 | 11 |
| Avg time to resolve | 21h 34m | 5h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where MYOB and Xero differ
- MYOB reported 33% more incidents than Xero over the last 90 days (36 vs 27).
- Xero had 11 partial or major outages, compared with 2 for MYOB.
- Xero fixes problems faster: 5h on average, against 21h 34m for MYOB (4.3× quicker).
- MYOB's longest outage on record lasted 1h 55m (Sep 10, 2026); Xero's lasted 3d (May 7, 2026).
90-day uptime
MYOB
Xero
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent MYOB incidents
- MaintenanceNov 2, 2026 · resolved in 3h
Planned Maintenance - Super funds services.
- MaintenanceOct 30, 2026 · resolved in 1h
Planned Maintenance - MYOB Practice Management
- MaintenanceOct 30, 2026 · resolved in 5h
Planned Maintenance – AI BAS Services
- Degraded performanceOct 29, 2026 · ongoing
MYOB Business & SOLO - Login disruption
Affected: MYOB Business, SOLO APP
- Degraded performanceOct 29, 2026 · resolved in 17h 57m
In-Tray – Intermittent Document Scanning Errors
Affected: MYOB Business, Accountright, SOLO APP
- Degraded performanceOct 27, 2026 · resolved in 3h 20m
Online Payments – Payment Receipts Not Being Received
Affected: MYOB Business, Accountright
Recent Xero incidents
- Major outageOct 28, 2026 · resolved in 1h 1m
Global: Xero - customers are experiencing issues across Xeroofficial update ↗
Affected: Xero Platform and Settings
- Degraded performanceOct 26, 2026 · resolved in 2h 24m
Global: Xero - some customers may be experiencing intermittent errors in Xero.
Affected: Xero Platform and Settings
- Degraded performanceOct 15, 2026 · resolved in 37m
Global: Subscriptions - some customers are unable to purchase and management subscriptions
Affected: Xero Platform and Settings
- Partial outageOct 14, 2026 · resolved in 25m
Affected: Xero Platform and Settings, Invoicing, Bills & Quotes, Contacts
- Degraded performanceOct 13, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
- Degraded performanceOct 9, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- FreshBooks · #4 · 99.74% uptime
See the full most reliable small business accounting software ranking →