Auto Repair Shop Software · reliability comparison
NAPA TRACS vs Shop Boss: which is more reliable? (2026)
NAPA TRACS and Shop Boss are effectively tied on reliability (40.0 vs 40.0). Over the last 90 days NAPA TRACS reported 0 incidents and Shop Boss reported 0, with effective uptime of 88.23% and 87.43% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | NAPA TRACS | Shop Boss |
|---|---|---|
| Reliability score | 40.0 | 40.0 |
| Rank (auto repair shop management systems) | — | — |
| Uptime (90 days) | 88.23% | 87.43% |
| Incidents (90 days) | 0 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 10 | 11 |
| Transparency score | 0/100 | 0/100 |
Where NAPA TRACS and Shop Boss differ
- Our own probes detected 10 outages at NAPA TRACS and 11 at Shop Boss, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
NAPA TRACS
Shop Boss
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NAPA TRACS incidents
No incidents reported by NAPA TRACS in the last 90 days.
Recent Shop Boss incidents
No incidents reported by Shop Boss in the last 90 days.
Other auto repair shop management systems to consider
- Shopmonkey · #1 · 99.91% uptime
- Tekmetric · #2 · 99.76% uptime
- Shop-Ware · #3 · 99.80% uptime
- Protractor · #4 · 99.47% uptime
See the full most reliable auto repair shop software ranking →