Restaurant POS · reliability comparison
NCR Voyix Aloha vs PAR POS (Brink): which is more reliable? (2026)
PAR POS (Brink) is more reliable than NCR Voyix Aloha, scoring 64.6 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and PAR POS (Brink) reported 5, with effective uptime of 98.75% and 99.44% respectively. NCR Voyix Aloha resolves incidents faster on average (5h 20m).
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | PAR POS (Brink) |
|---|---|---|
| Reliability score | 50.2 | 64.6 |
| Rank (restaurant POS systems) | #13 | #9 |
| Uptime (90 days) | 98.75% | 99.44% |
| Incidents (90 days) | 37 | 5 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 5h 20m | 8h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where NCR Voyix Aloha and PAR POS (Brink) differ
- NCR Voyix Aloha reported 7.4× as many incidents as PAR POS (Brink) over the last 90 days (37 vs 5).
- PAR POS (Brink) had 2 partial or major outages, compared with 1 for NCR Voyix Aloha.
- NCR Voyix Aloha fixes problems faster: 5h 20m on average, against 8h 52m for PAR POS (Brink).
- NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); PAR POS (Brink)'s lasted 19h 18m (Sep 24, 2026).
90-day uptime
NCR Voyix Aloha
PAR POS (Brink)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent PAR POS (Brink) incidents
- InformationalOct 12, 2026 · resolved in 17h 27m
PAR Payment Services: Funding Delay Notice for for Columbus Day (October 12th, 2026)
Affected: PAR Payment Services
- Partial outageSep 24, 2026 · resolved in 19h 18m
Admin Portal 20 Access issuesofficial update ↗
Affected: PAR POS on Admin20
- Partial outageSep 14, 2026 · resolved in 3h 41m
Limited Connectivity errorsofficial update ↗
Affected: PAR POS on Admin19
- Degraded performanceAug 26, 2026 · resolved in 3h 37m
Affected: PAR POS on Admin1
- InformationalAug 20, 2026 · ongoing
Affected: PAR Payment Services
- Partial outageJun 16, 2026 · ongoing
Degradation of Admin Portal 12 Servicesofficial update ↗
Affected: PAR POS on Admin12
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime