Restaurant POS · reliability comparison

NCR Voyix Aloha vs Shopify POS: which is more reliable? (2026)

Shopify POS is more reliable than NCR Voyix Aloha, scoring 99.6 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and Shopify POS reported 1, with effective uptime of 98.75% and 100% respectively.

Data updated Nov 1, 2026 · How we score

MetricNCR Voyix AlohaShopify POS
Reliability score50.299.6
Rank (restaurant POS systems)#13#1
Uptime (90 days)98.75%100%
Incidents (90 days)371
Partial / major outages10
Avg time to resolve5h 20m—
Outages we detected00
Transparency score100/100100/100

Where NCR Voyix Aloha and Shopify POS differ

  • NCR Voyix Aloha reported 37× as many incidents as Shopify POS over the last 90 days (37 vs 1).
  • NCR Voyix Aloha had 1 partial or major outage, compared with 0 for Shopify POS.
  • NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); Shopify POS's lasted 42m (Oct 29, 2026).

90-day uptime

NCR Voyix Aloha

Aug 4, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 99.14% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 16, 2026: no incidentsAug 17, 2026: 95.60% uptime, 1 incident (Degraded performance)Aug 18, 2026: 77.33% uptime, 1 incident (Partial outage)Aug 19, 2026: 94.33% uptime, 1 incident (Degraded performance)Aug 20, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 21, 2026: 85.00% uptime, 3 incidents (Degraded performance)Aug 22, 2026: 90.66% uptime, 1 incident (Degraded performance)Aug 23, 2026: no incidentsAug 24, 2026: 95.83% uptime, 1 incident (Degraded performance)Aug 25, 2026: 97.54% uptime, 1 incident (Degraded performance)Aug 26, 2026 – Aug 27, 2026: no incidentsAug 28, 2026: 95.62% uptime, 2 incidents (Degraded performance)Aug 29, 2026: 99.56% uptime, 1 incident (Degraded performance)Aug 30, 2026 – Aug 31, 2026: no incidentsSep 1, 2026: 98.15% uptime, 1 incident (Degraded performance)Sep 2, 2026 – Sep 13, 2026: no incidentsSep 14, 2026: 99.52% uptime, 1 incident (Degraded performance)Sep 15, 2026: no incidentsSep 16, 2026: 96.88% uptime, 4 incidents (Degraded performance)Sep 17, 2026: no incidentsSep 18, 2026: 99.72% uptime, 1 incident (Degraded performance)Sep 19, 2026 – Sep 24, 2026: no incidentsSep 25, 2026: 94.24% uptime, 1 incident (Degraded performance)Sep 26, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 98.80% uptime, 1 incident (Degraded performance)Sep 29, 2026: 99.81% uptime, 1 incident (Degraded performance)Sep 30, 2026 – Oct 1, 2026: no incidentsOct 2, 2026: 99.41% uptime, 2 incidents (Degraded performance)Oct 3, 2026 – Oct 8, 2026: no incidentsOct 9, 2026: 99.79% uptime, 2 incidents (Degraded performance)Oct 10, 2026: 99.49% uptime, 1 incident (Degraded performance)Oct 11, 2026 – Oct 12, 2026: no incidentsOct 13, 2026: 98.03% uptime, 1 incident (Degraded performance)Oct 14, 2026: 99.83% uptime, 3 incidents (Degraded performance)Oct 15, 2026: 97.56% uptime, 1 incident (Degraded performance)Oct 16, 2026 – Oct 25, 2026: no incidentsOct 26, 2026: 96.06% uptime, 2 incidents (Degraded performance)Oct 27, 2026: no incidentsOct 28, 2026: 95.46% uptime, 2 incidents (Degraded performance)Oct 29, 2026: 99.86% uptime, 1 incident (Degraded performance)Oct 30, 2026 – Oct 31, 2026: no incidentsNov 1, 2026: 99.61% uptime, 1 incident (Degraded performance)
90 days ago98.754% average daily uptimeToday

Shopify POS

Aug 4, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday

Recent NCR Voyix Aloha incidents

Full NCR Voyix Aloha reliability report →

Recent Shopify POS incidents

Full Shopify POS reliability report →

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