Restaurant POS · reliability comparison
NCR Voyix Aloha vs Square for Restaurants: which is more reliable? (2026)
Square for Restaurants is more reliable than NCR Voyix Aloha, scoring 53.3 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and Square for Restaurants reported 13, with effective uptime of 98.75% and 98.92% respectively. NCR Voyix Aloha resolves incidents faster on average (5h 20m).
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | Square for Restaurants |
|---|---|---|
| Reliability score | 50.2 | 53.3 |
| Rank (restaurant POS systems) | #13 | #12 |
| Uptime (90 days) | 98.75% | 98.92% |
| Incidents (90 days) | 37 | 13 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 5h 20m | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where NCR Voyix Aloha and Square for Restaurants differ
- NCR Voyix Aloha reported 2.8× as many incidents as Square for Restaurants over the last 90 days (37 vs 13).
- NCR Voyix Aloha had 1 partial or major outage, compared with 0 for Square for Restaurants.
- NCR Voyix Aloha fixes problems faster: 5h 20m on average, against 11h 54m for Square for Restaurants (2.2× quicker).
- NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); Square for Restaurants's lasted 17h 43m (Apr 30, 2026).
90-day uptime
NCR Voyix Aloha
Square for Restaurants
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent Square for Restaurants incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Point of Sale, Kitchen Display System (KDS)
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime