Restaurant POS · reliability comparison
NCR Voyix Aloha vs TouchBistro: which is more reliable? (2026)
TouchBistro is more reliable than NCR Voyix Aloha, scoring 80.0 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and TouchBistro reported 0, with effective uptime of 98.75% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | TouchBistro |
|---|---|---|
| Reliability score | 50.2 | 80.0 |
| Rank (restaurant POS systems) | #14 | — |
| Uptime (90 days) | 98.75% | 100% |
| Incidents (90 days) | 37 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 5h 20m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where NCR Voyix Aloha and TouchBistro differ
- TouchBistro reported no incidents in the last 90 days, while NCR Voyix Aloha reported 37.
- NCR Voyix Aloha had 1 partial or major outage, compared with 0 for TouchBistro.
90-day uptime
NCR Voyix Aloha
TouchBistro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent TouchBistro incidents
No incidents reported by TouchBistro in the last 90 days.
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime