CRM Software · reliability comparison

Nutshell vs Pipedrive: which is more reliable? (2026)

Nutshell is more reliable than Pipedrive, scoring 79.9 vs 55.1 out of 100. Over the last 90 days Nutshell reported 3 incidents and Pipedrive reported 9, with effective uptime of 99.75% and 99.06% respectively. Nutshell resolves incidents faster on average (5h 13m).

Data updated Nov 1, 2026 · How we score

Nutshell

79.9/100

Operational

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Pipedrive

55.1/100

Operational

Visit Pipedrive ↗
VS
MetricNutshellPipedrive
Reliability score79.955.1
Rank (CRMs)#9#11
Uptime (90 days)99.75%99.06%
Incidents (90 days)39
Partial / major outages20
Avg time to resolve5h 13m14h 58m
Outages we detected00
Transparency score100/100100/100

Where Nutshell and Pipedrive differ

  • Pipedrive reported 3× as many incidents as Nutshell over the last 90 days (9 vs 3).
  • Nutshell had 2 partial or major outages, compared with 0 for Pipedrive.
  • Nutshell fixes problems faster: 5h 13m on average, against 14h 58m for Pipedrive (2.9× quicker).
  • Nutshell's longest outage on record lasted 7h 15m (Sep 28, 2026); Pipedrive's lasted 3d (Sep 4, 2026).

90-day uptime

Nutshell

Aug 4, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 89.20% uptime, 1 incident (Partial outage)Sep 29, 2026: 95.69% uptime, 1 incident (Partial outage)Sep 30, 2026 – Oct 20, 2026: no incidentsOct 21, 2026: 93.35% uptime, 1 incident (Partial outage)Oct 22, 2026 – Nov 1, 2026: no incidents
90 days ago99.758% average daily uptimeToday

Pipedrive

Aug 4, 2026 – Aug 5, 2026: no incidentsAug 6, 2026: 93.47% uptime, 1 incident (Degraded performance)Aug 7, 2026: 92.43% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 26, 2026: no incidentsAug 27, 2026: 91.61% uptime, 1 incident (Degraded performance)Aug 28, 2026: 96.13% uptime, 1 incident (Degraded performance)Aug 29, 2026 – Aug 31, 2026: no incidentsSep 1, 2026: 98.51% uptime, 1 incident (Degraded performance)Sep 2, 2026: 95.27% uptime, 1 incident (Degraded performance)Sep 3, 2026: no incidentsSep 4, 2026: 92.28% uptime, 1 incident (Degraded performance)Sep 5, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 6, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 7, 2026: 92.71% uptime, 1 incident (Degraded performance)Sep 8, 2026 – Sep 17, 2026: no incidentsSep 18, 2026: 99.29% uptime, 1 incident (Degraded performance)Sep 19, 2026 – Sep 21, 2026: no incidentsSep 22, 2026: 98.64% uptime, 1 incident (Degraded performance)Sep 23, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 99.82% uptime, 1 incident (Degraded performance)Oct 16, 2026 – Oct 20, 2026: no incidentsOct 21, 2026: 97.37% uptime, 1 incident (Degraded performance)Oct 22, 2026: no incidentsOct 23, 2026: 98.23% uptime, 1 incident (Degraded performance)Oct 24, 2026 – Nov 1, 2026: no incidents
90 days ago99.064% average daily uptimeToday

Recent Nutshell incidents

  • Partial outageOct 21, 2026 · resolved in 3h 11m

    PHP2Shell Response

    Affected: Nutshell application, Nutshell Marketing outgoing email

  • InformationalOct 20, 2026 · resolved in 6h 39m

    Status page migration

    Affected: Nutshell application

  • Partial outageSep 28, 2026 · resolved in 7h 15m

    Database Issue

    Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence

Full Nutshell reliability report →

Recent Pipedrive incidents

Full Pipedrive reliability report →

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