CRM Software · reliability comparison
Nutshell vs Zoho CRM: which is more reliable? (2026)
Zoho CRM is more reliable than Nutshell, scoring 100.0 vs 79.9 out of 100. Over the last 90 days Nutshell reported 3 incidents and Zoho CRM reported 0, with effective uptime of 99.75% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Nutshell | Zoho CRM |
|---|---|---|
| Reliability score | 79.9 | 100.0 |
| Rank (CRMs) | #7 | — |
| Uptime (90 days) | 99.75% | 100% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 5h 13m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Nutshell and Zoho CRM differ
- Zoho CRM reported no incidents in the last 90 days, while Nutshell reported 3.
- Nutshell had 2 partial or major outages, compared with 0 for Zoho CRM.
90-day uptime
Nutshell
Zoho CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Nutshell incidents
- Partial outageOct 21, 2026 · resolved in 3h 11m
PHP2Shell Responseofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email
- InformationalOct 20, 2026 · resolved in 6h 39m
Affected: Nutshell application
- Partial outageSep 28, 2026 · resolved in 7h 15m
Database Issueofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence
Recent Zoho CRM incidents
No incidents reported by Zoho CRM in the last 90 days.
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime