iGaming CRM & Player Engagement · reliability comparison
Optimove vs Smartico: which is more reliable? (2026)
Optimove and Smartico are effectively tied on reliability (80.0 vs 80.0). Over the last 90 days Optimove reported 1 incident and Smartico reported 0, with effective uptime of 99.88% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Optimove | Smartico |
|---|---|---|
| Reliability score | 80.0 | 80.0 |
| Rank (iGaming CRM platforms) | #2 | — |
| Uptime (90 days) | 99.88% | 100% |
| Incidents (90 days) | 1 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 15h 59m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Optimove and Smartico differ
- Smartico reported no incidents in the last 90 days, while Optimove reported 1.
90-day uptime
Optimove
Smartico
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Optimove incidents
- Degraded performanceAug 7, 2026 · resolved in 15h 59m
Optimail | Campaign Execution Issue
Affected: Optimail
Recent Smartico incidents
No incidents reported by Smartico in the last 90 days.
Other iGaming CRM platforms to consider
- Customer.io · #1 · 99.99% uptime
- Braze · #3 · 99.65% uptime
- MoEngage · #4 · 99.69% uptime
- Bloomreach Engagement · #5 · 99.39% uptime
See the full most reliable igaming crm & player engagement platforms ranking →