Subscription Billing Platforms · reliability comparison
Orb vs Paddle: which is more reliable? (2026)
Paddle is more reliable than Orb, scoring 93.6 vs 79.1 out of 100. Over the last 90 days Orb reported 5 incidents and Paddle reported 2, with effective uptime of 99.81% and 99.96% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Orb | Paddle |
|---|---|---|
| Reliability score | 79.1 | 93.6 |
| Rank (subscription billing platforms) | #11 | #8 |
| Uptime (90 days) | 99.81% | 99.96% |
| Incidents (90 days) | 5 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 8h 52m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Orb and Paddle differ
- Orb reported 2.5× as many incidents as Paddle over the last 90 days (5 vs 2).
- Paddle fixes problems faster: 2h 19m on average, against 8h 52m for Orb (3.8× quicker).
- Orb's longest outage on record lasted 3h 38m (Mar 3, 2026); Paddle's lasted 1d 22h (Apr 28, 2026).
90-day uptime
Orb
Paddle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Classic, Production - Billing, Production - Classic, Production - Billing, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Production - Classic, Production - Billing, Sandbox - Billing, Sandbox - Classic, Sandbox - Billing, Production - Billing +10 more
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →