Subscription Billing Platforms · reliability comparison

Orb vs Recharge: which is more reliable? (2026)

Orb is more reliable than Recharge, scoring 79.1 vs 67.2 out of 100. Over the last 90 days Orb reported 5 incidents and Recharge reported 4, with effective uptime of 99.81% and 99.43% respectively. Recharge resolves incidents faster on average (6h 35m).

Data updated Nov 1, 2026 · How we score

Orb

79.1/100

Operational

Visit Orb ↗

Recharge

67.2/100

Operational

Visit Recharge ↗
VS
MetricOrbRecharge
Reliability score79.167.2
Rank (subscription billing platforms)#11#13
Uptime (90 days)99.81%99.43%
Incidents (90 days)54
Partial / major outages02
Avg time to resolve8h 52m6h 35m
Outages we detected00
Transparency score100/100100/100

Where Orb and Recharge differ

  • Orb reported 25% more incidents than Recharge over the last 90 days (5 vs 4).
  • Recharge had 2 partial or major outages, compared with 0 for Orb.
  • Recharge fixes problems faster: 6h 35m on average, against 8h 52m for Orb.
  • Orb's longest outage on record lasted 3h 38m (Mar 3, 2026); Recharge's lasted 3d (Nov 9, 2025).

90-day uptime

Orb

Aug 4, 2026 – Aug 31, 2026: no incidentsSep 1, 2026: 98.00% uptime, 1 incident (Degraded performance)Sep 2, 2026: 99.41% uptime, 1 incident (Degraded performance)Sep 3, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 96.34% uptime, 1 incident (Degraded performance)Sep 17, 2026: 89.97% uptime, 1 incident (Degraded performance)Sep 18, 2026 – Sep 23, 2026: no incidentsSep 24, 2026: 99.63% uptime, 1 incident (Degraded performance)Sep 25, 2026 – Nov 1, 2026: no incidents
90 days ago99.815% average daily uptimeToday

Recharge

Aug 4, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 58.83% uptime, 1 incident (Major outage)Aug 8, 2026: 94.44% uptime, 1 incident (Major outage)Aug 9, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.93% uptime, 1 incident (Partial outage)Sep 29, 2026 – Nov 1, 2026: no incidents
90 days ago99.435% average daily uptimeToday

Recent Orb incidents

Full Orb reliability report →

Recent Recharge incidents

  • Partial outageSep 28, 2026 · resolved in 1h 57m

    Degraded Service Performance

    Affected: Recharge Analytics, In-App Support, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal +2 more

  • InformationalSep 25, 2026 · resolved in 2h 32m

    Systems degraded

    Affected: Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal +1 more

  • InformationalSep 1, 2026 · resolved in 39m

    Potential SMS Delays

  • Major outageAug 7, 2026 · resolved in 11h 13m

    Upcoming Charge Notification Delayofficial update ↗

    Affected: Recharge Webhooks

Full Recharge reliability report →

Other subscription billing platforms to consider

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