Subscription Billing Platforms · reliability comparison
Orb vs Recurly: which is more reliable? (2026)
Recurly is more reliable than Orb, scoring 87.7 vs 79.1 out of 100. Over the last 90 days Orb reported 5 incidents and Recurly reported 2, with effective uptime of 99.81% and 99.89% respectively. Recurly resolves incidents faster on average (4h 10m).
Data updated Nov 1, 2026 · How we score
| Metric | Orb | Recurly |
|---|---|---|
| Reliability score | 79.1 | 87.7 |
| Rank (subscription billing platforms) | #11 | #10 |
| Uptime (90 days) | 99.81% | 99.89% |
| Incidents (90 days) | 5 | 2 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 8h 52m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Orb and Recurly differ
- Orb reported 2.5× as many incidents as Recurly over the last 90 days (5 vs 2).
- Recurly had 1 partial or major outage, compared with 0 for Orb.
- Recurly fixes problems faster: 4h 10m on average, against 8h 52m for Orb (2.1× quicker).
- Orb's longest outage on record lasted 3h 38m (Mar 3, 2026); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
Orb
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: Reporting & Analytics, Site management & business entities, Subscriber management, Subscription management API, Churn management & dunning, Hosted pages +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Subscription management API, Recurring billing & invoicing, Reporting & Analytics
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →