Subscription Billing Platforms · reliability comparison
Orb vs Zuora: which is more reliable? (2026)
Zuora is more reliable than Orb, scoring 99.6 vs 79.1 out of 100. Over the last 90 days Orb reported 5 incidents and Zuora reported 1, with effective uptime of 99.81% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Orb | Zuora |
|---|---|---|
| Reliability score | 79.1 | 99.6 |
| Rank (subscription billing platforms) | #11 | #2 |
| Uptime (90 days) | 99.81% | 100% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 8h 52m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Orb and Zuora differ
- Orb reported 5× as many incidents as Zuora over the last 90 days (5 vs 1).
- Orb's longest outage on record lasted 3h 38m (Mar 3, 2026); Zuora's lasted 9h 16m (May 8, 2026).
90-day uptime
Orb
Zuora
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Recent Zuora incidents
- InformationalSep 1, 2026 · resolved in 57m
Central Sandbox Performance issue: 504 Gateway Time Out error
Affected: Central Sandbox
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →