Subscription Billing Platforms · reliability comparison
Paddle vs Stripe Billing: which is more reliable? (2026)
Stripe Billing is more reliable than Paddle, scoring 96.1 vs 93.6 out of 100. Over the last 90 days Paddle reported 2 incidents and Stripe Billing reported 5, with effective uptime of 99.96% and 99.99% respectively. Stripe Billing resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Paddle | Stripe Billing |
|---|---|---|
| Reliability score | 93.6 | 96.1 |
| Rank (subscription billing platforms) | #8 | #5 |
| Uptime (90 days) | 99.96% | 99.99% |
| Incidents (90 days) | 2 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 2h 19m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Stripe Billing differ
- Stripe Billing reported 2.5× as many incidents as Paddle over the last 90 days (5 vs 2).
- Stripe Billing had 1 partial or major outage, compared with 0 for Paddle.
- Stripe Billing fixes problems faster: 19m on average, against 2h 19m for Paddle (7.4× quicker).
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Stripe Billing's lasted 19m (Sep 27, 2026).
90-day uptime
Paddle
Stripe Billing
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Production - Classic, Production - Billing, Production - Billing, Sandbox - Classic, Production - Billing, Production - Billing +10 more
Recent Stripe Billing incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
- InformationalAug 6, 2026 · resolved in 32m
Elevated Errors for retrieving balance transactions for automatic payouts
Affected: Stripe API
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →