Accounting Software · reliability comparison
Pandle vs Xero: which is more reliable? (2026)
Xero is more reliable than Pandle, scoring 48.6 vs 40.2 out of 100. Over the last 90 days Pandle reported 2 incidents and Xero reported 27, with effective uptime of 97.60% and 98.61% respectively. Xero resolves incidents faster on average (5h).
Data updated Nov 1, 2026 · How we score
| Metric | Pandle | Xero |
|---|---|---|
| Reliability score | 40.2 | 48.6 |
| Rank (accounting software tools) | #6 | #5 |
| Uptime (90 days) | 97.60% | 98.61% |
| Incidents (90 days) | 2 | 27 |
| Partial / major outages | 2 | 11 |
| Avg time to resolve | 1d 1h | 5h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pandle and Xero differ
- Xero reported 13.5× as many incidents as Pandle over the last 90 days (27 vs 2).
- Xero had 11 partial or major outages, compared with 2 for Pandle.
- Xero fixes problems faster: 5h on average, against 1d 1h for Pandle (5.2× quicker).
- Pandle's longest outage on record lasted 3d (Jun 25, 2026); Xero's lasted 3d (May 7, 2026).
90-day uptime
Pandle
Xero
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pandle incidents
- Major outageOct 20, 2026 · resolved in 6h 56m
Pandle affected by Google Cloud networking issueofficial update ↗
Affected: Web App (my.pandle.co.uk), Mobile App (Android & iOS), Bank Feeds, Email Delivery, API (Private Beta), Website +1 more
- Major outageSep 14, 2026 · resolved in 1d 20h
Issue related to sending emails from Pandleofficial update ↗
Affected: Email Delivery
Recent Xero incidents
- Major outageOct 28, 2026 · resolved in 1h 1m
Global: Xero - customers are experiencing issues across Xeroofficial update ↗
Affected: Xero Platform and Settings
- Degraded performanceOct 26, 2026 · resolved in 2h 24m
Global: Xero - some customers may be experiencing intermittent errors in Xero.
Affected: Xero Platform and Settings
- Degraded performanceOct 15, 2026 · resolved in 37m
Global: Subscriptions - some customers are unable to purchase and management subscriptions
Affected: Xero Platform and Settings
- Partial outageOct 14, 2026 · resolved in 25m
Affected: Xero Platform and Settings, Invoicing, Bills & Quotes, Contacts
- Degraded performanceOct 13, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
- Degraded performanceOct 9, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- FreshBooks · #4 · 99.74% uptime
See the full most reliable small business accounting software ranking →