iGaming Payment Providers · reliability comparison
PaymentIQ vs PayRetailers: which is more reliable? (2026)
PayRetailers is more reliable than PaymentIQ, scoring 98.2 vs 95.6 out of 100. Over the last 90 days PaymentIQ reported 3 incidents and PayRetailers reported 2, with effective uptime of 99.98% and 99.99% respectively. PayRetailers resolves incidents faster on average (18m).
Data updated Nov 1, 2026 · How we score
| Metric | PaymentIQ | PayRetailers |
|---|---|---|
| Reliability score | 95.6 | 98.2 |
| Rank (iGaming payment providers) | #2 | #1 |
| Uptime (90 days) | 99.98% | 99.99% |
| Incidents (90 days) | 3 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 23m | 18m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PaymentIQ and PayRetailers differ
- PaymentIQ reported 50% more incidents than PayRetailers over the last 90 days (3 vs 2).
- PaymentIQ had 1 partial or major outage, compared with 0 for PayRetailers.
- PaymentIQ's longest outage on record lasted 23m (Aug 29, 2026); PayRetailers's lasted 2h 33m (Oct 22, 2026).
90-day uptime
PaymentIQ
PayRetailers
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PaymentIQ incidents
- MaintenanceSep 25, 2026 · resolved in 15m
Maintenance in progress: Scheduled Maintenance – Authentication Service Upgrade
- Degraded performanceSep 9, 2026 · resolved (duration not published)
Maintenance completed: Database maintenance - PaymentIQ Production Database
- Degraded performanceSep 3, 2026 · resolved (duration not published)
- Major outageAug 29, 2026 · resolved in 23m
Recent PayRetailers incidents
- InformationalOct 22, 2026 · resolved in 2h 33m
- Degraded performanceOct 19, 2026 · resolved in 18m
Brazil - Bradesco Issues Affecting Transactions
Affected: Payin - PIX
Other iGaming payment providers to consider
- Volt · #3 · 99.96% uptime
- emerchantpay · #4 · 99.97% uptime
- MiFinity · #5 · 100% uptime
- D24 (Directa24) · #6 · 99.87% uptime
See the full most reliable igaming payment providers ranking →