iGaming Payment Providers · reliability comparison
PayRetailers vs Worldpay: which is more reliable? (2026)
PayRetailers is more reliable than Worldpay, scoring 98.2 vs 34.0 out of 100. Over the last 90 days PayRetailers reported 2 incidents and Worldpay reported 51, with effective uptime of 99.99% and 96.85% respectively. PayRetailers resolves incidents faster on average (18m).
Data updated Nov 2, 2026 · How we score
| Metric | PayRetailers | Worldpay |
|---|---|---|
| Reliability score | 98.2 | 34.0 |
| Rank (iGaming payment providers) | #1 | #9 |
| Uptime (90 days) | 99.99% | 96.85% |
| Incidents (90 days) | 2 | 51 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 18m | 4h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PayRetailers and Worldpay differ
- Worldpay reported 25.5× as many incidents as PayRetailers over the last 90 days (51 vs 2).
- PayRetailers fixes problems faster: 18m on average, against 4h 31m for Worldpay (15.4× quicker).
- PayRetailers's longest incident on record lasted 2h 33m (Oct 22, 2026); Worldpay's lasted 3d (Oct 12, 2026).
90-day uptime
PayRetailers
Worldpay
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PayRetailers incidents
- InformationalOct 22, 2026 · resolved in 2h 33m
- Degraded performanceOct 19, 2026 · resolved in 18m
Brazil - Bradesco Issues Affecting Transactions
Affected: Payin - PIX
Recent Worldpay incidents
- Degraded performanceNov 1, 2026 · resolved in 3h 14m
INC0713314 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- InformationalNov 1, 2026 · resolved in <1m
INC0713069 - We have resolved issues with Authorization & Payments.
Affected: Authorization & Payments
- Degraded performanceNov 1, 2026 · resolved in 1h 23m
INC0712171 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- Degraded performanceOct 30, 2026 · ongoing
INC0710790 - We are investigating potential issues with payment refunds.
Affected: Authorization & Payments
- Degraded performanceOct 29, 2026 · resolved in 1h 24m
INC0709613 - WPG - Maintenance Extended - Degradation of service
Affected: Authorization & Payments
- Degraded performanceOct 28, 2026 · resolved in 10m
INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments
Affected: Authorization & Payments
Other iGaming payment providers to consider
- PaymentIQ · #2 · 99.98% uptime
- Volt · #3 · 99.96% uptime
- emerchantpay · #4 · 99.97% uptime
- MiFinity · #5 · 100% uptime
See the full most reliable igaming payment providers ranking →