Shipping & Fulfillment Software · reliability comparison
Pirate Ship vs ShipEngine: which is more reliable? (2026)
Pirate Ship is more reliable than ShipEngine, scoring 95.4 vs 45.2 out of 100. Over the last 90 days Pirate Ship reported 3 incidents and ShipEngine reported 8, with effective uptime of 99.98% and 98.39% respectively. Pirate Ship resolves incidents faster on average (44m).
Data updated Nov 1, 2026 · How we score
| Metric | Pirate Ship | ShipEngine |
|---|---|---|
| Reliability score | 95.4 | 45.2 |
| Rank (shipping software tools) | #2 | #7 |
| Uptime (90 days) | 99.98% | 98.39% |
| Incidents (90 days) | 3 | 8 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 44m | 1d 4h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pirate Ship and ShipEngine differ
- ShipEngine reported 2.7× as many incidents as Pirate Ship over the last 90 days (8 vs 3).
- ShipEngine had 2 partial or major outages, compared with 1 for Pirate Ship.
- Pirate Ship fixes problems faster: 44m on average, against 1d 4h for ShipEngine (38.5× quicker).
- Pirate Ship's longest outage on record lasted 1h 35m (Jun 11, 2026); ShipEngine's lasted 22h 44m (Sep 24, 2026).
90-day uptime
Pirate Ship
ShipEngine
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pirate Ship incidents
- Partial outageOct 21, 2026 · resolved in 26m
Spreadsheet uploads temporarily unavailable
Affected: Pirate Ship App (ship.pirateship.com)
- Degraded performanceAug 18, 2026 · resolved in 1h 2m
USPS Return Label Purchasing Temporarily Unavailable
Affected: Pirate Ship App (ship.pirateship.com), USPS Shipments
- InformationalAug 5, 2026 · resolved in 15m
Affected: Pirate Ship App (ship.pirateship.com)
Recent ShipEngine incidents
- InformationalOct 20, 2026 · resolved in 5h 25m
DPD United Kingdom/DPD Local issue
Affected: DPD
- InformationalSep 30, 2026 · ongoing
Affected: Stamps.com
- Degraded performanceSep 24, 2026 · resolved in 4d 15h
Programmatic UPS Account Connection
Affected: UPS US
- Major outageSep 24, 2026 · resolved in 22h 44m
Evri - Unable to create labelsofficial update ↗
Affected: Evri
- Degraded performanceSep 2, 2026 · resolved in 16h 30m
Temporary disruption affecting FedEx UK Rates
Affected: FedEx US
- InformationalAug 26, 2026 · resolved in 23m
Delay in receiving the tracking statuses from Royal Mail and Parcel Force
Affected: Royal Mail
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.42% uptime