Shipping & Fulfillment Software · reliability comparison
Pirate Ship vs Veeqo: which is more reliable? (2026)
Pirate Ship is more reliable than Veeqo, scoring 95.4 vs 33.1 out of 100. Over the last 90 days Pirate Ship reported 3 incidents and Veeqo reported 13, with effective uptime of 99.98% and 96.64% respectively. Pirate Ship resolves incidents faster on average (44m).
Data updated Nov 1, 2026 · How we score
| Metric | Pirate Ship | Veeqo |
|---|---|---|
| Reliability score | 95.4 | 33.1 |
| Rank (shipping software tools) | #2 | #10 |
| Uptime (90 days) | 99.98% | 96.64% |
| Incidents (90 days) | 3 | 13 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 44m | 21h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pirate Ship and Veeqo differ
- Veeqo reported 4.3× as many incidents as Pirate Ship over the last 90 days (13 vs 3).
- Veeqo had 4 partial or major outages, compared with 1 for Pirate Ship.
- Pirate Ship fixes problems faster: 44m on average, against 21h 44m for Veeqo (29.8× quicker).
- Pirate Ship's longest outage on record lasted 1h 35m (Jun 11, 2026); Veeqo's lasted 1d 10h (Apr 7, 2026).
90-day uptime
Pirate Ship
Veeqo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pirate Ship incidents
- Partial outageOct 21, 2026 · resolved in 26m
Spreadsheet uploads temporarily unavailable
Affected: Pirate Ship App (ship.pirateship.com)
- Degraded performanceAug 18, 2026 · resolved in 1h 2m
USPS Return Label Purchasing Temporarily Unavailable
Affected: Pirate Ship App (ship.pirateship.com), USPS Shipments
- InformationalAug 5, 2026 · resolved in 15m
Affected: Pirate Ship App (ship.pirateship.com)
Recent Veeqo incidents
- Major outageOct 28, 2026 · resolved in 18h 17m
FedEx shipping rates and options unavailableofficial update ↗
- Degraded performanceOct 20, 2026 · resolved in 7h 25m
- Partial outageOct 14, 2026 · resolved in 22h 54m
Incident with DHL international labels purchases failing with UI error "InternalServiceFailureException"official update ↗
- Degraded performanceOct 14, 2026 · resolved in 19m
- Partial outageOct 8, 2026 · resolved in 54m
Incident with unable to fetch shipping rates for all carriers.
- Partial outageSep 28, 2026 · resolved in 17h 40m
Incident with OnTrac label purchases failing with CAN_NOT_PURCHASE_NO_OFFERS across multiple sellersofficial update ↗
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.67% uptime